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Risk matrix with only green color in a Scrum project area

Luiz Almeida (23015388) | asked May 13 '15, 1:19 p.m.
edited May 13 '15, 1:27 p.m.
Hi all,

I have created a project area using the Scrum process template and I included the work item "Risk" by following the steps outlined in the link.

Everything works fine, except the colors of the risk matrix, which only shows the color green. In a project area created based on the formal process template, the risk matrix uses a scheme with three colors, depending on the severity of the risk.

Does anyone know answer why this happens?

I am using 5.0.1 version of RTC.

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Alexandre Stegani (8664) | answered Sep 30 '15, 11:33 a.m.
 Hi Luiz,

I know this topic is quite old, but I am answering in case someone else face the same issue:

This issue is related to how the literal IDs were created. In the Knowledge Center link below, this is what we have in item 6-d.

"Important: The Risk matrix uses the last numerical value of the literal ID to build the matrix. Edit the process specification to ensure that the literal IDs have the percentage as a suffix. For example, the ID for 40% - Minor is risk.impact.literal.l40 ."

Once you fix the literal IDs, the matrix should display correctly.
Luiz Almeida selected this answer as the correct answer

Luiz Almeida commented Oct 15 '15, 9:40 a.m.

Thank you so much, Alexandre!

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