When I run the OOTB reports from the shared reports, most do not work for me.
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When I run the reports from the shared reports, most do not work, for example when I run Open vs Closed Work Items or Story Points by Iteration, I could list many, it states "No work items were found" or "No story work items were found." But when I run the report Work Items by Owner the report runs and shows "Work items by type" and "Open vs closed work items" in a graph and successffully. I have created a new Timeline and have a number of iterations listed under them, a number of tasks, stories, defect all associated with the timeline, but when I run reports I can't find them choose them to run reports against. I have set my time line as the current Timeline to use, I'm am thinking maybe a configuration issue or permission issue, but I am lost.
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4 answers
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Hi Brian,
It sounds like the data collection jobs are not running on your server. Many of the shared reports (e.g., Open vs Closed Work Items) pull their data from the data warehouse. Make sure that the jobs are running successfully (you may need to ask your server administrator). Also, if you've only recently created your timelines, work items, etc., then they won't show up in the reports until the next time the data collection jobs run (usually once a day). The Work Items by Owner report does pull live data from the repository, which would explain why it's working when the other reports aren't. |
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