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question asked: Apr 17 '15, 12:42 p.m.
question was seen: 4,988 times
last updated: Sep 11 '15, 5:47 p.m.

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Why can't I comment on this forum's questions?

1
Gerardo Gomez (36●1●4) | asked Apr 17 '15, 12:42 p.m.
When I open a question somebody else asked in this forum I can see the 'Post my Answer' button, but not the 'Comment on This Question' link/button.

One of my colleagues can see the 'Comment on This Question' link, but if I log in in his browser with my account, the link goes away.

Is there a permission needed to be able to comment on questions?
Comments
Gerardo Gomez commented Apr 22 '15, 3:11 p.m. | edited Apr 22 '15, 3:13 p.m.

Still having this problem. I can only comment on this question that I asked myself.
Note that I'm able to answer questions.
Seems to be a permissions issue.

3 answers

Most liked answers ↑|Newest answers|Oldest answers

1
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Surya Tripathi (650●1●7) | answered Apr 22 '15, 3:55 p.m.
 I am having a similar issue. I also had this issue last week and a defect was submitted - https://jazz.net/jazz02/resource/itemName/com.ibm.team.workitem.WorkItem/135375

I am able to use Chrome to respond to posts and answer questions though.

Comments
Gerardo Gomez commented Sep 11 '15, 5:45 p.m. | edited Sep 11 '15, 5:47 p.m.

I am still having this problem. I can't comment on questions even on chrome.
Also the defect mentioned above does not seem to address my problem. (I can login and answer questions but I cannot Add comments to questions)

0
permanent link
Ralph Schoon (63.5k●3●36●46) | answered Apr 20 '15, 4:35 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
 Gerardo, try to clean the history of your browser. I had to do that recently, because I was no longer able to log in. Otherwise open a defect, but it is likely something like that. Maybe try a different browser.
Comments
Gerardo Gomez commented Apr 22 '15, 3:10 p.m.

It didn't work
I've tried the following and the 'Comment on this question' link does not appear
1. Clear browser history, cookies and cache
2. Firefox, Firefox private browsing, IE, Chrome
3. Log in into a colleague's browser where he can see the link and the link goes away.
It's interesting though that I can see that link for this question and for this question only (the one I created).

So I still need help, Is there a contact for support?
0
permanent link
Gerardo Gomez (36●1●4) | answered Apr 23 '15, 10:52 a.m.
Thank you Surya, Could you change this comment to Answer?
Also I don't have permissions to see the work item, does it have a target date?
Comments
Surya Tripathi commented Apr 23 '15, 1:04 p.m.

 ok, done.Thanks.

The problem is sporadic in nature. I am not sure about a target date. 

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