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HTML type of attribtue does not recognize braces "(", ")" in the URLs.

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Vivek Pandey
(43●2●17●38) Mar 08 '15, 10:07 p.m.
 Hi,

We are using RTC V4.0.6.
We have a HTML type of attribute which we use to keep the URLs of the artifacts.

We have noticed that when the URL contains the braces "(",")", the URL breaks and it sops treating it as hyperlink.

Does anyone know, how can we solve it ?


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Geoffrey Clemm
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Mar 09 '15, 2:20 a.m.

I tested this in my 6.0 M9 environment, and it works fine.
Can you describe the exact steps you have performed (both in terms of customizing your work item type, and where you are seeing it stop treating it as a hyperlink)?

Vivek Pandey
Mar 10 '15, 3:43 a.m.

Hi Geoff,

Thanks !
I have created an attribute of type 'large HTML' , which is primarily used for keeping links to documents.

as seen in the attachment, RTC does not recognize it as hyperlink as soon as it encounters '(' character in the word (SIA).

I'm not able to upload any attachment as it throws error that 'file upload requires reputation>60".

So , when we click the URL from RTC, it throws the error message tha page does not exists.


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Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (63.9k●3●36●48) Mar 11 '15, 5:24 a.m.
Please file a defect with support to get this fixed.

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Vivek Pandey
(43●2●17●38) Mar 11 '15, 12:50 p.m.
 sorry I was using 3.0.1.3 client which seems to have this issue.
but 4.0.6 is  fine.
my bad to have overlooked client version.

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Question asked: Mar 08 '15, 10:07 p.m.

Question was seen: 3,191 times

Last updated: Mar 11 '15, 12:50 p.m.

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