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CRJAZ2438E An error occurred while invoking the service https://lmb-alm-server:9443/dm/dtkConfigure?action=installOtherSystemDomains&async=true.

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Liora Milbaum
(513●2●89●118) edited
Feb 19 '15, 11:08 a.m.
I am in the process of automating the CLM+RDM 5.0.2 deployment into AWS EC2 instance. The process works well in case I choose DERBY as the DB Vendor. When I choose DB2 as the DB Vendor, I hit the following error. I have tried to troubleshoot the error with no avail. Did any of you hit the same problem and found a solution?

Thanks,
Liora


    [exec] ==> alm: --- Starting Setup For Application: "Design Management (https://lmb-alm-server:9443/dm)" ---
     [exec] ==> alm: Executing step: Configure Database
     [exec] ==> alm:   By default, this Jazz Team Server includes a pre-configured database using a JDBC connection. You can either keep this default or choose a different database vendor and/or connection type.
     [exec] ==> alm:   The type of connection pool to use (either J2EE or JDBC).
     [exec] ==> alm:   Using properties file entry: dm:configure.database.page:db.type=JDBC
     [exec] ==> alm:   The JDBC vendor.
     [exec] ==> alm:   Using properties file entry: dm:configure.database.page:db.vendor=DB2
     [exec] ==> alm:   Using properties file entry: dm:configure.database.page:db.jdbc.location=//localhost:50000/DM:user=db2dm;password={password};
     [exec] ==> alm:   Using properties file entry: dm:configure.database.page:db.jdbc.password=********
     [exec] ==> alm:   Performing configuration validation...
     [exec] ==> alm:   Updating service property configurations...
     [exec] ==> alm:   Creating tables, this may take a few moments...
     [exec] ==> alm: The database creation has completed successfully
     [exec] ==> alm: Executing step: Finalize Application
     [exec] ==> alm: CRJAZ2438E An error occurred while invoking the service https://lmb-alm-server:9443/dm/dtkConfigure?action=installOtherSystemDomains&async=true.
     [exec] ==> alm: CRJAZ2247E There was an error executing setup for the application "Design Management (https://lmb-alm-server:9443/dm)": "CRJAZ2594E An error occurred while executing request "https://lmb-alm-server:9443/dm/dtkConfigure?action=getProgress"". Check the log for more details.
     [exec] ==> alm: CRJAZ2236E There was an error executing setup: "CRJAZ2594E An error occurred while executing request "https://lmb-alm-server:9443/dm/dtkConfigure?action=getProgress""
     [exec] ==> alm: Check the log at "/vagrant/logs/CLMSetup.log" for more information.

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Liora Milbaum
Feb 17 '15, 10:54 p.m.
 From cataline.out log file problem parsing group RSA_DM_EXT: line 487:1: unexpected char: '>' line 487:1: unexpected char: '>'         at org.antlr.stringtemplate.language.GroupLexer.nextToken(GroupLexer.java:233)         at antlr.TokenBuffer.fill(TokenBuffer.java:69)         at antlr.TokenBuffer.LA(TokenBuffer.java:80)         at antlr.LLkParser.LA(LLkParser.java:52)         at org.antlr.stringtemplate.language.GroupParser.group(GroupParser.java:185)         at org.antlr.stringtemplate.StringTemplateGroup.parseGroup(StringTemplateGroup.java:792)         at org.antlr.stringtemplate.StringTemplateGroup.<init>(StringTemplateGroup.java:274)         at org.antlr.stringtemplate.StringTemplateGroup.<init>(StringTemplateGroup.java:248)

Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Feb 18 '15, 3:35 a.m.
Are you creating the databases and the create tables from the repotools?

Liora Milbaum
Feb 18 '15, 3:38 a.m.
 The databases are created upfront. The tables are created from the repotools.

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Liora Milbaum
(513●2●89●118) Feb 19 '15, 3:28 a.m.
Found the root cause of the problem. 8GB of RAM for all the DBs and CLM+JRS+RSA DM on one instance wasn't enough. As soon as I chose xlarge ami instance (16 GB RAM) it worked perfectly.

What's interesting is that a VirtualBox instance with 8GB RAM was enough but AWS EC2 instance wasn't.

Liora


Ralph Schoon selected this answer as the correct answer

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Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Feb 19 '15, 3:59 a.m.
8GB for all that stuff is a bit optimistic, I think. I am not sure how the architectures of the systems you used work, but e.g. shared memory across virtual servers can greatly impact performance and lead to timeouts. It is discouraged for server where you expect performance.

Liora Milbaum
Feb 20 '15, 10:12 a.m.
Right. I will take your comment into my considerations as I build the system.

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Question asked: Feb 17 '15, 10:25 p.m.

Question was seen: 6,866 times

Last updated: Feb 20 '15, 10:12 a.m.

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