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question asked: May 23 '09, 5:10 a.m.
question was seen: 12,298 times
last updated: May 23 '09, 5:10 a.m.

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Problem with RTC 2.0 beta 2

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Agnieszka Janczulewicz (36●1●5●3) | asked May 23 '09, 5:10 a.m.
I installed it, I create the DB2 database and finally I create the tables (the page size has to be 8K).

I started up the server and when I try to get into https://localhost:9443/jazz/web I cannot get it and the server responses that cannnot find JAZZ_HOME

Thanks

12 answers

Most liked answers ↑|Newest answers|Oldest answers

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Erik anderson (383●1●50●29) | answered May 23 '09, 8:08 a.m.
I had the same problem (https://jazz.net/forums/viewtopic.php?t=4784) - we use WAS and had to change the JVM properties and used the steps outlined in the attachment of step 14 of https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/80841.

I'm still not out of the woods - setup hangs and we're waiting for follow up in https://jazz.net/forums/viewtopic.php?t=4784

I'm interested to see how far you get.
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Agnieszka Janczulewicz (36●1●5●3) | answered May 25 '09, 9:12 a.m.
I dont think we have the same problem because we installed the RTC over the Tomcat server.

This is what happens when starting up the server:

May 25, 2009 6:00:37 AM org.apache.catalina.core.AprLifecycleListener lifecycleE
vent
INFO: The Apache Tomcat Native library which allows optimal performance in produ
ction environments was not found on the java.library.path: C:\Program Files\IBM\
JazzTeamServer\server\jre\bin;.;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System
32\Wbem;C:\PROGRA~1\IBM\SQLLIB\BIN;C:\PROGRA~1\IBM\SQLLIB\FUNCTION;C:\PROGRA~1\I
BM\SQLLIB\SAMPLES\REPL
May 25, 2009 6:00:39 AM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-9080
May 25, 2009 6:00:53 AM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-9443
May 25, 2009 6:00:53 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 20047 ms
May 25, 2009 6:00:54 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
May 25, 2009 6:00:54 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.23
May 25, 2009 6:00:54 AM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
May 25, 2009 6:04:58 AM org.apache.coyote.http11.Http11BaseProtocol start
INFO: Starting Coyote HTTP/1.1 on http-9080
May 25, 2009 6:05:02 AM org.apache.coyote.http11.Http11BaseProtocol start
INFO: Starting Coyote HTTP/1.1 on http-9443
May 25, 2009 6:05:04 AM org.apache.jk.common.ChannelSocket init
INFO: JK: ajp13 listening on /0.0.0.0:9009
May 25, 2009 6:05:05 AM org.apache.jk.server.JkMain start
INFO: Jk running ID=0 time=0/2109 config=null
May 25, 2009 6:05:07 AM org.apache.catalina.storeconfig.StoreLoader load
INFO: Find registry server-registry.xml at classpath resource
06:05:09,953 ERROR eam.repository.provision.internal.P
rovisionService - CRJAZ0304I The profile path "C:\PROGRA~1\IBM\JAZZTE~1\server\
SERVER~2.BA\conf\jazz\provision_profiles" does not exist. Check that the System
Property "JAZZ_HOME" is set correctly.
May 25, 2009 6:05:10 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 256578 ms
06:44:44,156 ERROR t.jazz.ajax.service.internal.util.Roo
tServicesUtil - 404 response when fetching root services document
08:09:16,421 ERROR t.jazz.ajax.service.internal.util.Roo
tServicesUtil - 404 response when fetching root services document
08:09:16,437 ERROR t.jazz.ajax.service.internal.util.Roo
tServicesUtil - 404 response when fetching root services document
08:09:16,453 ERROR t.jazz.ajax.service.internal.util.Roo
tServicesUtil - 404 response when fetching root services document
08:09:16,453 ERROR t.jazz.ajax.service.internal.util.Roo
tServicesUtil - 404 response when fetching root services document
08:09:16,468 ERROR t.jazz.ajax.service.internal.util.Roo
tServicesUtil - 404 response when fetching root services document

Is this what happens in your case??

I had the same problem (https://jazz.net/forums/viewtopic.php?t=4784) - we use WAS and had to change the JVM properties and used the steps outlined in the attachment of step 14 of https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/80841.

I'm still not out of the woods - setup hangs and we're waiting for follow up in https://jazz.net/forums/viewtopic.php?t=4784

I'm interested to see how far you get.
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Ferran Rodenas (11●1●1) | answered May 25 '09, 2:35 p.m.
Agustin, I had a similar problem running the latest RC1 and Beta2 versions. In my case, I solved it modifying the server.startup.bat file:

Wrong instruction: set PATH_URL=%DRIVE%%%3a%SHORT_PATH%
Correct instruction: set PATH_URL=%DRIVE%%%3:%SHORT_PATH%

I filled a critical bug: https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=84131.

Hope this helps.
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Agnieszka Janczulewicz (36●1●5●3) | answered May 26 '09, 7:03 a.m.
I changed that instruction and now I got this:

INFO: Server startup in 17985 ms
Exception in thread "Launch callback handler" java.lang.IllegalArgumentException

at sun.net.www.ParseUtil.decode(ParseUtil.java:217)
at sun.net.www.protocol.file.Handler.openConnection(Handler.java:80)
at sun.net.www.protocol.file.Handler.openConnection(Handler.java:70)
at java.net.URL.openConnection(URL.java:977)
at java.net.URL.openStream(URL.java:1041)
at com.ibm.team.repository.web.internal.Activator.setLogProperties(Activator.java:142)
at com.ibm.team.repository.web.internal.Activator.access$3(Activator.java:135)
at com.ibm.team.repository.web.internal.Activator$1.run(Activator.java:118)
at java.lang.Thread.run(Thread.java:810)

Any idea??

Agustin, I had a similar problem running the latest RC1 and Beta2 versions. In my case, I solved it modifying the server.startup.bat file:

Wrong instruction: set PATH_URL=%DRIVE%%%3a%SHORT_PATH%
Correct instruction: set PATH_URL=%DRIVE%%%3:%SHORT_PATH%

I filled a critical bug: https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=84131.

Hope this helps.
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Agnieszka Janczulewicz (36●1●5●3) | answered May 27 '09, 5:22 a.m.
06:05:09,953 ERROR eam.repository.provision.internal.ProvisionService - CRJAZ0304I The profile path "C:\PROGRA~1\IBM\JAZZTE~1\server\SERVER~2.BA\conf\jazz\provision_profiles" does not exist. Check that the System Property "JAZZ_HOME" is set correctly.

My problem is that JAZZ goes to "C:\PROGRA~1\IBM\JAZZTE~1\server\SERVER~2.BA\conf\jazz\provision_profiles" to find the provision_profile and they are actually in "C:\Program Files\IBM\JazzTeamServer\server\conf\jazz\provision_profiles". I dont know which folder is SERVER~2.BA because I dont know where I can see or change the value of JAZZ_HOME.

I also tried to create the environment varialble JAZZ_HOME with the value "C:\Program Files\IBM\JazzTeamServer\server" but it still doesnt work.

Any idea??
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Eric Jodet (6.3k●5●111●120) | answered May 28 '09, 5:48 a.m.
JAZZ DEVELOPER
Please check https://jazz.net/wiki/bin/view/Main/WASSetupFAQ
--> "How do I set up WebSphere when my JazzInstallDir contains spaces? "

Thanks.
Eric.
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Matt Lavin (2.7k●2) | answered May 28 '09, 8:18 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
What platform are you running on? It looks like the startup script for
Tomcat is incorrectly setting the JAZZ_HOME variable to point to the
server.startup.bat instead of the directory that it's in.

-
Matt Lavin
Jazz Server Team


On Wed, 2009-05-27 at 09:23 +0000, agus wrote:
06:05:09,953 ERROR eam.repository.provision.internal.ProvisionService -
CRJAZ0304I The profile path
"C:\PROGRA~1\IBM\JAZZTE~1\server\SERVER~2.BA\conf\jazz\provision_profiles"
does not exist. Check that the System Property "JAZZ_HOME"
is set correctly.

My problem is that JAZZ goes to
"C:\PROGRA~1\IBM\JAZZTE~1\server\SERVER~2.BA\conf\jazz\provision_profiles"
to find the provision_profile and they are actually in
"C:\Program
Files\IBM\JazzTeamServer\server\conf\jazz\provision_profiles". I
dont know which folder is SERVER~2.BA because I dont know where I can
see or change the value of JAZZ_HOME.

I also tried to create the environment varialble JAZZ_HOME with the
value "C:\Program Files\IBM\JazzTeamServer\server" but it
still doesnt work.

Any idea??
0
permanent link
Dmitry Lapygin (21●2●2) | answered Jun 08 '09, 1:17 p.m.
Have the same problem :(
I set the right JAZZ_HOME at server.startup.bat (I see it in the same Comand Promt window where I start server.startup.bat with "set" comand), but get the same Error at Tomcat, which don't depend on value I set for JAZZ_HOME.
I try to search other .bat files - catalina.bat and setclassparth.bat - but they don't set JAZZ_HOME.

I use VMware with Win XP (Rational base image from TechWork), and also have Rational webplatform (WebSphere AS 6.1) with CQ, CC, ReqPro 7.1 running on the same system.

Any ideas?

Thanks!
Dmitry

What platform are you running on? It looks like the startup script for
Tomcat is incorrectly setting the JAZZ_HOME variable to point to the
server.startup.bat instead of the directory that it's in.

-
Matt Lavin
Jazz Server Team


On Wed, 2009-05-27 at 09:23 +0000, agus wrote:
06:05:09,953 ERROR eam.repository.provision.internal.ProvisionService -
CRJAZ0304I The profile path
"C:\PROGRA~1\IBM\JAZZTE~1\server\SERVER~2.BA\conf\jazz\provision_profiles"
does not exist. Check that the System Property "JAZZ_HOME"
is set correctly.

My problem is that JAZZ goes to
"C:\PROGRA~1\IBM\JAZZTE~1\server\SERVER~2.BA\conf\jazz\provision_profiles"
to find the provision_profile and they are actually in
"C:\Program
Files\IBM\JazzTeamServer\server\conf\jazz\provision_profiles". I
dont know which folder is SERVER~2.BA because I dont know where I can
see or change the value of JAZZ_HOME.

I also tried to create the environment varialble JAZZ_HOME with the
value "C:\Program Files\IBM\JazzTeamServer\server" but it
still doesnt work.

Any idea??
0
permanent link
Dmitry Lapygin (21●2●2) | answered Jun 10 '09, 4:57 p.m.
The problem is in installation package. When I install Jazz Team Server SE from Server and Optional Features (Local Install) - I get error with JAZZ_HOME and can't open https://localhost:9443/jazz/setup page (for 2.0 Beta 2 and for 2.0 RC2 - the same)
When I use zip and just unpack and start - it's work fine.
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permanent link
Chris Daly (616●5●1) | answered Jun 15 '09, 1:00 p.m.
JAZZ DEVELOPER
The problem is in installation package. When I install Jazz Team Server SE from Server and Optional Features (Local Install) - I get error with JAZZ_HOME and can't open https://localhost:9443/jazz/setup page (for 2.0 Beta 2 and for 2.0 RC2 - the same)
When I use zip and just unpack and start - it's work fine.


Dmitry, are you having the problem described in defect 84131 (https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/84131) ?

When I compare the IM install and the zip install, I don't see anything different in this area (the server.startup.bat files are the same). Can you tell what the difference between the two is?

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