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Auto subscribe different teams on work item creation by category / filed against

Dexter Liu (611) | asked Jan 15 '15, 12:57 p.m.

When a new work item is submitted in our project area, depending on what team it's filed against, I want different people to be subscribed to the work item so they can keep track of changes.

It's easy for us to set default subscribers for all work items, but we want to be smarter about it. Is there somewhere where we can say "this is filed against framework, bob, joe and sue should be subscribed automatically and get emails anytime something changes for this work item?"

If there isn't a default way to do this, is there some sort of plugin people have written? Or is it easy to write my own plugin that does this?

Thank you much!


2 answers

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Susan Hanson (1.6k2200194) | answered Jan 15 '15, 1:05 p.m.
Needs a plugin (follow-up action) to do this.

We haven't done this in practice since if the category changes, we could never agree on if we unsubscribe the people who were auto-subscribed the first time, or assume those people who are no longer interested would remove themselves manually.

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Abraham Sweiss (2.4k1331) | answered Jan 15 '15, 1:38 p.m.
hi Dex,
One thought that would be to create a calculated value that would read the "FIled "against " attribute and then determine who should be added to the subscriber list. 
The issue is how to maintain the list of users that will be added to the subscriber list.  Will they be hardcoded into the java script used for the calculated value, or will an enumeration be created that would contain the list of users, and will a different enumeration be needed for each "Filed Against" value. 

Dexter Liu commented Jan 15 '15, 2:39 p.m.

 Ideally, RTC would be able to read members of an individual team area to come up with the list. If not, hardcoding is fine as long as I can have separate lists for different categories. 

sam detweiler commented Jan 15 '15, 3:27 p.m.

you have to maintain a list external to RTC somewhere.. this is part of the general problem..

WHO should be notified (role, users, ...) who admins that list?
where is it stored, how does one access/edit the list.
can users do this self service? should be in the user profile,
by repository/project/workitemtype/category

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