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question asked: Jan 01 '15, 8:03 p.m.
question was seen: 4,748 times
last updated: Jan 20 '15, 4:29 a.m.

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RRDI 5.0.1 Setup issue

0
V Niranjan (125●4●53●74) | asked Jan 01 '15, 8:03 p.m.
Hi All

I am getting the following  error while configuring RRDI 5.0.1.  The setup seems to be stuck at Step 3 - Configuring Data Warehouse and is not moving ahead.

Any idea on how to resolve this error?

2015-01-01 17:57:16,974 [         http-bio-10443-exec-6]  WARN sitory.service.internal.oauth.OAuthServiceProvider  - CRJAZ2115W The consumer application named "RRDI Setup (https://<ServerName>:10443/rrdi)" has been registered as "trusted", that is, for this consumer application it is not necessary to present to the user an authorization dialog requesting that user's permission to allow the application to access this server.  However, the callback URL "https://<Server Name>:10443/rrdi/oauthCallback?request_token_secret=%2BejcntFM1p7YxJx6re6%2FCrzaqpICRW1Ar%2FT4Psfxgwo%3D" that was specified for request token authorization cannot be determined by this server to originate from any trusted consumer or application.  So for this authorization cycle, this consumer is not considered trusted and an authorization dialog will be issued. If you (the administrator) wish to assert that this callback is trusted, enter the callbackURL into the OAuthServiceProvider server configuration page section for trusted URIs, per the directions for that field.



Regards
Niranjan

6 answers

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Francesco Chiossi (5.7k●1●11●19) | answered Jan 02 '15, 5:10 a.m.
Hello Niranjan,

did you get a popup with a request to authorize the communication with the server?
If yes, you need to allow the communication.
If not, you might have some popup blocker enabled in your browser that prevented the dialog from appearing.

Best Regards,

Francesco Chiossi

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V Niranjan (125●4●53●74) | answered Jan 02 '15, 7:40 p.m.

Hi Francesco

Yes I did get a pop up to authorize the communication when I logged in to the setup. In step 3 it got stuck and gave the above error in the JTS log file.

Regards

Niranjan

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Francesco Chiossi (5.7k●1●11●19) | answered Jan 04 '15, 6:36 a.m.
Hello Niranjan,

I would also check what do you have in [RRDI_Install]\setup\logs\rrdi_setup.log around the time of the hang.

Best Regards,

Francesco Chiossi
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V Niranjan (125●4●53●74) | answered Jan 08 '15, 7:20 a.m.

Hi

Here is the log.

01/01/2015 18:00:30,731 INFO  com.ibm.rational.rrdi.setup.db.common.RRDIDBConnection : Database connection URL: jdbc:db2://l-0310:50000/DWDB
01/01/2015 18:00:30,932 INFO  com.ibm.rational.rrdi.setup.db.common.RRDIDBConnection : Database connection URL: jdbc:db2://l-0310:50000/DWDB
01/02/2015 05:24:30,004 INFO  com.ibm.rational.rrdi.setup.steps.EnterpriseDataWarehouseStepService : CRRRA0123I: Start to validate the database.
01/02/2015 05:24:30,033 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/02/2015 05:24:30,635 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/02/2015 05:24:30,642 INFO  com.ibm.rational.rrdi.setup.db.common.RRDIDBConnection : Database connection URL: jdbc:db2://l-0310:50000/DWDB
01/02/2015 05:24:31,028 INFO  com.ibm.rational.rrdi.setup.db.common.RRDIDBConnection : Database connection URL: jdbc:db2://l-0310:50000/DWDB
01/02/2015 06:38:19,659 INFO  com.ibm.rational.rrdi.setup.steps.EnterpriseDataWarehouseStepService : CRRRA0123I: Start to validate the database.
01/02/2015 06:38:19,682 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/02/2015 06:38:19,771 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/02/2015 06:38:19,776 INFO  com.ibm.rational.rrdi.setup.db.common.RRDIDBConnection : Database connection URL: jdbc:db2://l-0310:50000/DWDB
01/02/2015 06:38:19,908 INFO  com.ibm.rational.rrdi.setup.db.common.RRDIDBConnection : Database connection URL: jdbc:db2://l-0310:50000/DWDB
01/04/2015 06:56:35,770 INFO  com.ibm.rational.rrdi.setup.internal.AppInitializer : D:\IBM\RRDI501\setup\tool\JAZZTE~1\server\conf\rrdi
01/04/2015 06:57:28,289 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/04/2015 06:57:28,504 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/04/2015 06:57:28,524 INFO  com.ibm.rational.rrdi.setup.resources.ReportServerService : CRRRA0135I: No report security is found.
01/04/2015 06:57:28,568 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/04/2015 06:57:28,593 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/04/2015 06:57:28,595 INFO  com.ibm.rational.rrdi.setup.resources.ApplicationServerService : CRRRA0003I: No application server is found.
01/04/2015 06:57:56,004 INFO  com.ibm.rational.rrdi.setup.steps.ConfigureJazzNamespaceStepService : CRRRA0094I: Enter the validation step.
01/04/2015 06:57:56,100 INFO  com.ibm.rational.rrdi.setup.steps.ConfigureJazzNamespaceStepService : CRRRA0096I: Enter to retrieve WAS parameters.
01/04/2015 06:57:56,143 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/04/2015 06:57:56,160 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/04/2015 06:57:56,162 INFO  com.ibm.rational.rrdi.setup.resources.ApplicationServerService : CRRRA0003I: No application server is found.
01/04/2015 06:57:56,165 ERROR com.ibm.rational.rrdi.setup.steps.ConfigureJazzNamespaceStepService : CRRRA0101E: Failed to read the resource.
01/04/2015 06:57:56,167 ERROR com.ibm.rational.rrdi.setup.steps.ConfigureJazzNamespaceStepService : com.ibm.rational.rrdi.setup.internal.RRDISetupServiceException: CRRRA0101E: Failed to read the resource.
com.ibm.rational.rrdi.setup.internal.RRDISetupServiceException: CRRRA0101E: Failed to read the resource.
 at com.ibm.rational.rrdi.setup.steps.ConfigureJazzNamespaceStepService.loadWASParameters(ConfigureJazzNamespaceStepService.java:532)
 at com.ibm.rational.rrdi.setup.steps.ConfigureJazzNamespaceStepService.validate(ConfigureJazzNamespaceStepService.java:361)
 at com.ibm.rational.rrdi.setup.steps.ConfigureJazzNamespaceStepService.handleActions(ConfigureJazzNamespaceStepService.java:179)
 at com.ibm.rational.rrdi.setup.steps.AbstractStepService.doPost(AbstractStepService.java:222)
 at com.ibm.rational.rrdi.setup.steps.ConfigureJazzNamespaceStepService.doPost(ConfigureJazzNamespaceStepService.java:213)
 at com.ibm.team.jfs.app.servlet.AppContainerServlet.dispatchRequest(AppContainerServlet.java:176)
 at com.ibm.team.jfs.app.servlet.AppContainerServlet.service(AppContainerServlet.java:281)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
 at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
 at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
 at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
 at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
 at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:133)
 at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:154)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
 at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
 at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
 at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
 at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:579)
 at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:307)
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
 at java.lang.Thread.run(Thread.java:736)
01/04/2015 06:58:34,833 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/04/2015 06:58:34,840 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/04/2015 06:58:35,136 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/04/2015 06:58:35,227 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/04/2015 06:58:35,231 INFO  com.ibm.rational.rrdi.setup.resources.ReportServerService : CRRRA0136I: No report server is found.
01/04/2015 06:58:35,289 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/04/2015 06:58:35,299 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/04/2015 06:58:35,302 INFO  com.ibm.rational.rrdi.setup.resources.ApplicationServerService : CRRRA0003I: No application server is found.
01/04/2015 06:58:35,336 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/04/2015 06:58:35,346 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/04/2015 06:58:35,398 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/04/2015 06:58:35,429 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/04/2015 06:58:35,433 INFO  com.ibm.rational.rrdi.setup.resources.DWConnectionService : CRRRA0116I: No dw connection is found.
01/04/2015 06:58:35,519 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/04/2015 06:58:35,552 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/04/2015 06:58:35,596 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/04/2015 06:58:35,617 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/04/2015 06:58:35,686 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/04/2015 06:58:35,694 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/04/2015 06:58:35,697 INFO  com.ibm.rational.rrdi.setup.resources.DatabaseConfigurationService : CRRRA0114I: No database configuration is found.
01/04/2015 06:58:35,818 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0137I: Loading the model
01/04/2015 06:58:35,837 INFO  com.ibm.rational.rrdi.setup.resources.ResourceService : CRRRA0139I: Loaded the model
01/04/2015 06:58:35,839 INFO  com.ibm.rational.rrdi.setup.resources.CLMConfigurationService : CRRRA0020I: The Report Server URL is not found.

Comments
Francesco Chiossi commented Jan 08 '15, 7:57 a.m.

Hello Niranjan,

is it still stuck at the Configuring Data Warehouse step?
This log seems to show an error in the namespace configuration that is a later step.

Best Regards,

Francesco Chiossi

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V Niranjan (125●4●53●74) | answered Jan 09 '15, 8:29 p.m.
Yes it is still stuck at that point.
Comments
Francesco Chiossi commented Jan 12 '15, 4:51 a.m.

Hello Niranjan,

which browser are you using to access the RRDI setup?
Did you try with a different one?
Did you try to restart the setup application between the attempts?

Best Regards,

Francesco Chiossi

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V Niranjan (125●4●53●74) | answered Jan 15 '15, 9:03 p.m.

I have tried with IE , Firefox and Chrome. Same result.

I did restart the application between the attempts.

Any solution for this error?

Regards

Niranjan

Comments
Francesco Chiossi commented Jan 20 '15, 4:29 a.m.

Hello Niranjan,

you might want to open a PMR to get a more accurate analysis of your problem.

Best Regards,

Francesco Chiossi

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