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Rational Software Architect Design Manager Error

I have installed Rational Software Architect v 9.1.1 with the Rational Design Manager Client v5.0 for RSA 9.  Rational Design Manager Server 5.0 is up and running.  When I try to configure a Connection from the DM client in RSA, I get a "Loading System Resources" has encountered a problem.  java.lang.reflect.InvocationTargetException.

I am an IBM Technical Rep for Rational and have also seen this error at customer sites as well.  I tried to attach an image, but apparently I don't have the "reputation" (new to me) So I put it in the text below.  Any help would be greatly appreciated.


0 votes

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Hi Jason,

We did not get the text you pasted. Can you try to paste the full error?
As well, have you or your customer already contacted your support team?
If not, I would advise you to do so.

Regards,
François



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Figured it out.  It was a simple mistake.  When installing the server components of Design Manager, I had not installed the RSA Design Manager Server Extension.  Unfortunately, installing this component after the fact did not resolve the issue.  I was required to do a complete uninstall of the DM components and reinstall to resolve the issue. 

1 vote

Comments

Hi Jason,
Thanks for letting us know that you resolved you issue.
Regards,
François

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Question asked: Nov 06 '14, 11:12 a.m.

Question was seen: 6,030 times

Last updated: Nov 07 '14, 12:19 p.m.

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