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RTC errors when trying to create new stream/accepting change sets


Manprit Gill (1123) | asked Oct 17 '14, 6:44 a.m.
edited Aug 02 '16, 8:58 p.m. by David Lafreniere (4.3k7)
  Hi,

We've been using RTC for 2 years now and all of a sudden I'm seeing the attached error message when trying to create a new repo from a stream (via eclipse plugin v4.0.1) - it was happening infrequently last week and then resolved itself, but it's now been happening constantly since yesterday and I'm unable to carry on with my work. Any suggestions?

I've logged in to the admin console and can't see any errors - also noticed the up time for the server is 596 days! Is it worth considering a restart of the server? 

http://i57.tinypic.com/n68j08.jpg 

Thanks

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Ralph Schoon (55.5k23642) | answered Aug 03 '16, 1:44 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
These are database errors. Check the DB logs and reboot the servers. Consider to reach out to support if that does not fix the issue.

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Ralph Schoon commented Aug 03 '16, 1:52 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

If the server was never down, how do you perform backups?

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