Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

'CRJAZ6053E The 'Delete Work Item' operation cannot be completed. Permission is required to complete the operation?

When I try to delete work items I keep hitting the error 'CRJAZ6053E The 'Delete Work Item' operation cannot be completed. Permission is required to complete the operation.

We have Change and Configuration Management version 4.0.6 installed on a web server.

I have also been looking more into the issue here on this forum: https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=177778

Where Nick Edgar mention that: 'But the way it really works is that it checks either JazzAdmins (not "JazzAdmin") or JazzProjectAdmins roles.  Membership in the list of project admins for the project does not seem to be checked'.

Where Martin Aeschlimann mention that: 'You  needs to have the 'JazzAdmins' repository permissions and you must have a role that has the permission to delete a work item in the project area or team area of the work item.'

I have at the moment access level of JazzAdmins and JazzProjectAdmins but still I get the error information 'CRJAZ6053E The 'Delete Work Item' operation cannot be completed. Permission is required to complete the operation'.

So at the moment we are using the suggestion from Geoffrey Clemm https://jazz.net/forum/questions/59847/new-301-delete-work-item-requires-jazzadmin-rights?redirect=%2Fforum%2Fquestions%2F59847%2Fnew-301-delete-work-item-requires-jazzadmin-rights
'
I'd suggest the following:Create a "RecycleBin" project area, and have normal users just move their junk work items to the RecycleBin project area'.

We have done so but we would very much like to delete junk work items but we are not allowed to do so.

The big question is why can we/I not delete any work items? 

0 votes


Accepted answer

Permanent link
There is a special permission that needs to be set to a role, to be able to delete work items.

See: https://www-01.ibm.com/support/knowledgecenter/SSYMRC_5.0.1/com.ibm.team.workitem.doc/topics/t_deleting_work_items_web.html?lang=en
Martin Samuelsen selected this answer as the correct answer

1 vote

Comments

Hi Ralph super thank you very much for your information :-)

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 7,495
× 1,381

Question asked: Sep 23 '14, 2:57 a.m.

Question was seen: 3,984 times

Last updated: Sep 24 '14, 4:05 p.m.

Confirmation Cancel Confirm