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No Response during Export Plan to XML


Murat Isleyen (191620) | asked Sep 18 '14, 5:30 a.m.
 Hi all,

We are using RTC 4.0.3 with Tomcat. We are trying to export a plan to xml. But whenever we try the server does not respond, we are just waiting and waiting. CCM and JTS log files do not include any plan related line, I think.



2014-09-18 12:03:20,055 [http-bio-9443-exec-16188 @@ 12:03 RTCBuild /ccm/service/com.ibm.team.build.internal.common.ITeamBuildRequestService]  WARN .team.repository.servlet.AbstractTeamServerServlet  - CRJAZ1163I TeamOperationCanceledException processing POST request for com.ibm.team.build.internal.common.ITeamBuildRequestService.getNextRequest(). CRJAZ1170I The request was made by user "RTCBuild" from "10.4.49.155".CRJAZ1166I The stack trace hash is 96A41FF886CE79CD31C95566411BE98872291EBA.
com.ibm.team.process.common.advice.TeamOperationCanceledException: CRJAZ6053E The 'Control The Build Lifecycle' operation cannot be completed. Permission is required to complete the operation.
at com.ibm.team.process.internal.common.advice.runtime.OperationAdviceManager.advise(OperationAdviceManager.java:384)
at com.ibm.team.process.internal.common.util.AbstractProcess.doAdvise(AbstractProcess.java:197)
at com.ibm.team.process.internal.service.ServerProcess.access$2(ServerProcess.java:1)
at com.ibm.team.process.internal.service.ServerProcess$2.run(ServerProcess.java:156)
at com.ibm.team.repository.service.internal.PrimitiveTransactionService$3.run(PrimitiveTransactionService.java:176)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:497)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$1.run(RepositoryDatabase.java:321)
at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:434)
at sun.reflect.GeneratedMethodAccessor107.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy100.withCurrentConnection(Unknown Source)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:317)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:272)
at com.ibm.team.repository.service.internal.PrimitiveTransactionService.runInTransaction(PrimitiveTransactionService.java:110)
at com.ibm.team.repository.service.internal.PrimitiveTransactionService.runInTransaction(PrimitiveTransactionService.java:105)
at sun.reflect.GeneratedMethodAccessor234.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy210.runInTransaction(Unknown Source)
at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:37)
at sun.reflect.GeneratedMethodAccessor233.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy397.runInTransaction(Unknown Source)
at com.ibm.team.process.internal.service.ProcessService.runInTransaction(ProcessService.java:4695)
at com.ibm.team.process.internal.service.ProcessService.runInTransaction(ProcessService.java:4702)
at com.ibm.team.process.internal.service.ServerProcess.adviseAndExecute(ServerProcess.java:153)
at com.ibm.team.build.internal.service.TeamBuildRequestService.getNextRequest(TeamBuildRequestService.java:530)
at com.ibm.team.build.internal.service.TeamBuildRequestService.getNextRequest(TeamBuildRequestService.java:408)
at sun.reflect.GeneratedMethodAccessor209.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy899.getNextRequest(Unknown Source)
at sun.reflect.GeneratedMethodAccessor209.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1442)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:981)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:754)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2358)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2155)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:2140)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:224)
at com.ibm.team.repository.internal.service.auth.impl.JAuthHandler$1.run(JAuthHandler.java:109)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1813)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:929)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:908)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:931)
at java.lang.Thread.run(Thread.java:738)
Name: Control The Build Lifecycle
ID: com.ibm.team.build.server.buildLifecycle
Severity: ERROR
Summary: Permission Denied
Description: You don't have permission to perform the following actions:
  Retrieve the Next Build Request (getNextRequest)
Severity: ERROR


Comments
Donald Nong commented Sep 18 '14, 6:57 a.m.

The stack trace is about build, not planning. I would suggest you use Firebug or other network tracing tool to determine what is being sent to and/or from the server. Sometimes a client exception will give a false impression of a unresponsive server.

One answer



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Eric Jodet (6.3k5106120) | answered Sep 19 '14, 8:51 a.m.
JAZZ DEVELOPER
 Hello,
Donald is correct - the stack trace is unrelated.
And there is possibly an unexpected exception occurring in the WebUI that prevents request to proceed.

Using Firefox and Firebug - console tab  - may help you determine what the issue is.
However, given the behavior you observe, you may as well contact IBM Support
https://jazz.net/help/support/
so we investigate this problem

Your answer


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