Unable to install license

2 answers

On checking the jts.log found the following error messages:
Issue can be resolved by
-setting the correct permissions for the Server process users on the directories.
/jts/service/com.ibm.team.repository.service.internal.license.ILicenseUploadService] WARN com.ibm.team.repository - CRJAZ1453W Error retrieving the files present in the content temp directory "/tmp/contentservice/unclaimed" /jts/service/com.ibm.team.repository.service.internal.license.ILicenseUploadService] WARN com.ibm.team.repository - CRJAZ1453W Error retrieving the files present in the compression temp directory "/tmp/contentservice/compression"The user running the Server process (Tomcat or WAS) does not have read and write access to the directories.
Issue can be resolved by
-setting the correct permissions for the Server process users on the directories.