Unable to install license
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When trying to install license getting Error:
An error occurred while requesting a preview of the license state. (CRJAZ1033I Failed to fetch content _lrwAgL7CDEFHZI-oSB6IA.)ID CRJAZ1663E |
2 answers
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On checking the jts.log found the following error messages:
/jts/service/com.ibm.team.repository.service.internal.license.ILicenseUploadService] WARN com.ibm.team.repository - CRJAZ1453W Error retrieving the files present in the content temp directory "/tmp/contentservice/unclaimed" /jts/service/com.ibm.team.repository.service.internal.license.ILicenseUploadService] WARN com.ibm.team.repository - CRJAZ1453W Error retrieving the files present in the compression temp directory "/tmp/contentservice/compression"The user running the Server process (Tomcat or WAS) does not have read and write access to the directories. Issue can be resolved by -setting the correct permissions for the Server process users on the directories. |
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Technote with similar issue: http://www-01.ibm.com/support/docview.wss?uid=swg21447680
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