It's all about the answers!

Ask a question

Removing Custom Attributes in Quality Manager - goes into infinite loop

Rafael Rodriguez Montes (23013124244) | asked Sep 09 '14, 11:57 a.m.
edited Sep 09 '14, 2:30 p.m. by Martha (Ruby) Andrews (3.0k44251)

When I attempt to remove a custom attribute and save it, I get a infinite loop attempting save my change but it never happens, and the only thing that keeps spining is the title saying "Saving Manage Project Properties..." 
I'm using the version 4.0 of RTC and QM. 
somebody has idea how can I remove an attribute? 

One answer

permanent link
Donald Nong (14.5k414) | answered Sep 09 '14, 11:29 p.m.
If you have Firefox/Firebug or Chrome, check the net traffic and see if the "save" request (should be PUT or POST) has been sent to the server. I have seen cases where the request never gets sent to the server due to client side errors (so it appears the Save operation is in action when in fact it is not). If you need further assistance, I would recommend you to contact Support and open a PMR.

Your answer

Register or to post your answer.