Hello,
I have clm 4.0.3 on Websphere and DB2 environment (linux OS).

On ccm data collection jobs status I not see the work items data collections job and on ccm tl log file I found this error.

Someone can help me? Thanks!!

2014-09-09 01:22:04,415 [ccm: AsynchronousTaskRunner-1 @@ 00:03] DEBUG e.workitem.internal.WorkItemsRemoteSnapshotService  - ETL: ***Started Build WorkItemCustomAttr at 9/9/14 1:22 AM***

2014-09-09 01:32:08,021 [ccm: AsynchronousTaskRunner-1 @@ 00:03] ERROR e.workitem.internal.WorkItemsRemoteSnapshotService  - [jcc][t4][2030][11211][4.14.121] A communication error occurred during operations on the connection's underlying socket, socket input stream,

or socket output stream.  Error location: Reply.fill() - socketInputStream.read (-1).  Message: Connection reset. ERRORCODE=-4499, SQLSTATE=08001

com.ibm.db2.jcc.am.DisconnectNonTransientConnectionException: [jcc][t4][2030][11211][4.14.121] A communication error occurred during operations on the connection's underlying socket, socket input stream,

or socket output stream.  Error location: Reply.fill() - socketInputStream.read (-1).  Message: Connection reset. ERRORCODE=-4499, SQLSTATE=08001

                at com.ibm.db2.jcc.am.ed.a(ed.java:320)

                at com.ibm.db2.jcc.t4.a.a(a.java:546)

                at com.ibm.db2.jcc.t4.a.a(a.java:541)

                at com.ibm.db2.jcc.t4.x.b(x.java:301)

                at com.ibm.db2.jcc.t4.x.c(x.java:360)

                at com.ibm.db2.jcc.t4.x.c(x.java:473)

                at com.ibm.db2.jcc.t4.x.v(x.java:1241)

                at com.ibm.db2.jcc.t4.ab.d(ab.java:54)

                at com.ibm.db2.jcc.t4.p.c(p.java:44)

                at com.ibm.db2.jcc.t4.qb.j(qb.java:147)

                at com.ibm.db2.jcc.am.oo.kb(oo.java:2158)

                at com.ibm.db2.jcc.am.po.b(po.java:4483)

                at com.ibm.db2.jcc.am.po.hc(po.java:756)

                at com.ibm.db2.jcc.am.po.executeQuery(po.java:725)

                at com.ibm.team.repository.service.internal.db.jdbcwrappers.stat.PreparedStatementStatWrapper.executeQuery(PreparedStatementStatWrapper.java:62)

                at com.ibm.team.repository.service.internal.db.jdbcwrappers.errlog.PreparedStatementErrLogWrapper.executeQuery(PreparedStatementErrLogWrapper.java:80)

                at com.ibm.team.repository.service.internal.db.jdbcwrappers.leak.PreparedStatementLeakWrapper.executeQuery(PreparedStatementLeakWrapper.java:59)

                at com.ibm.team.datawarehouse.service.workitem.internal.etlbuild.WorkItemCustomAttr.processRecord(WorkItemCustomAttr.java:234)

                at com.ibm.team.datawarehouse.service.workitem.internal.etlbuild.WorkItemCustomAttr.execute(WorkItemCustomAttr.java:175)

                at com.ibm.team.datawarehouse.service.workitem.internal.WorkItemsRemoteSnapshotService.updateSnapshotWithCheckpoint(WorkItemsRemoteSnapshotService.java:460)

                at com.ibm.team.datawarehouse.service.workitem.internal.WorkItemsRemoteSnapshotService.updateSnapshot(WorkItemsRemoteSnapshotService.java:203)

                at com.ibm.team.datawarehouse.service.etl.AbstractRemoteSnapshotService$1.run(AbstractRemoteSnapshotService.java:199)

                at com.ibm.team.datawarehouse.service.internal.RemoteDatabaseService$6.run(RemoteDatabaseService.java:523)

                at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:434)

                at com.ibm.team.datawarehouse.service.internal.RemoteDatabaseService.write(RemoteDatabaseService.java:485)

                at sun.reflect.GeneratedMethodAccessor1771.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)

                at java.lang.reflect.Method.invoke(Method.java:611)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

                at $Proxy112.write(Unknown Source)

                at com.ibm.team.datawarehouse.service.internal.RemoteDataWarehouseProvider.write(RemoteDataWarehouseProvider.java:29)

                at sun.reflect.GeneratedMethodAccessor1770.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)

                at java.lang.reflect.Method.invoke(Method.java:611)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

                at $Proxy2035.write(Unknown Source)

                at com.ibm.team.datawarehouse.service.etl.AbstractRemoteSnapshotService.updateData(AbstractRemoteSnapshotService.java:194)

                at sun.reflect.GeneratedMethodAccessor2127.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)

                at java.lang.reflect.Method.invoke(Method.java:611)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

                at $Proxy982.updateData(Unknown Source)

                at com.ibm.team.datawarehouse.service.internal.InternalDataWarehouseService$7.run(InternalDataWarehouseService.java:822)

                at com.ibm.team.repository.service.internal.permission.ImpersonationService.runAs(ImpersonationService.java:75)

                at sun.reflect.GeneratedMethodAccessor1883.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)

                at java.lang.reflect.Method.invoke(Method.java:611)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

                at $Proxy802.runAs(Unknown Source)

                at com.ibm.team.datawarehouse.service.internal.InternalDataWarehouseService.updateRemoteSnapshotDataFromTask(InternalDataWarehouseService.java:802)

                at sun.reflect.GeneratedMethodAccessor1882.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)

                at java.lang.reflect.Method.invoke(Method.java:611)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

                at $Proxy860.updateRemoteSnapshotDataFromTask(Unknown Source)

                at com.ibm.team.datawarehouse.service.internal.SnapshotRunnerTask.transactionSucceeded(SnapshotRunnerTask.java:58)

                at sun.reflect.GeneratedMethodAccessor909.invoke(Unknown Source)

                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)

                at java.lang.reflect.Method.invoke(Method.java:611)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)

                at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)

                at $Proxy877.transactionSucceeded(Unknown Source)

                at com.ibm.team.repository.service.internal.AsynchronousTaskSchedulerService$4.transactionSucceeded(AsynchronousTaskSchedulerService.java:972)

                at com.ibm.team.repository.service.internal.AsynchronousTaskSchedulerService$4.executeTask(AsynchronousTaskSchedulerService.java:981)

                at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:158)

                at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:119)

                at java.lang.Thread.run(Thread.java:769)

Caused by: java.net.SocketException: Connection reset

                at java.net.SocketInputStream.read(SocketInputStream.java:179)

                at com.ibm.db2.jcc.t4.x.b(x.java:208)

                ... 74 more

2014-09-09 01:32:08,022 [ccm: AsynchronousTaskRunner-1 @@ 00:03] ERROR e.workitem.internal.WorkItemsRemoteSnapshotService  - [jcc][t4][10335][10366][4.14.121] Invalid operation: Connection is closed. ERRORCODE=-4470, SQLSTATE=08003

com.ibm.team.repository.common.TeamRepositoryException: [jcc][t4][10335][10366][4.14.121] Invalid operation: Connection is closed. ERRORCODE=-4470, SQLSTATE=08003

                at com.ibm.team.datawarehouse.service.db2.internal.DB2DataWarehouseDbProvider.updateStatistics(DB2DataWarehouseDbProvider.java:216)