Why am I getting character set IBM424_ltr error when importing work items from a CSV file?
Anthony Kesterton (7.5k●7●179●136)
| asked Feb 22 '14, 10:49 a.m.
JAZZ DEVELOPER edited Feb 23 '14, 1:01 p.m. by Geoffrey Clemm (30.1k●3●30●35)
This might help someone who gets an error when importing work items from a CSV file and see an error that mentions a character set "IBM424_ltr".
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Accepted answer
Geoffrey Clemm (30.1k●3●30●35)
| answered Feb 23 '14, 1:00 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER edited Feb 23 '14, 1:03 p.m.
(self-answer from Anthony):
This is because the csv file has been set to ANSI by default, not UTF8 or UTF16 as RTC expects when doing in import. To fix this - open your CSV file in Notepad and Save-As. This allows you the option to set the character set to UTF-8 explicitly. The problem is discussed here: https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=235196 anthony Anthony Kesterton selected this answer as the correct answer
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