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Why am I getting character set IBM424_ltr error when importing work items from a CSV file?


Anthony Kesterton (7.5k7178136) | asked Feb 22 '14, 10:49 a.m.
JAZZ DEVELOPER
edited Feb 23 '14, 1:01 p.m. by Geoffrey Clemm (30.1k23035)
This might help someone who gets an error when importing work items from a CSV file and see an error that mentions a character set "IBM424_ltr". 


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Geoffrey Clemm (30.1k23035) | answered Feb 23 '14, 1:00 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Feb 23 '14, 1:03 p.m.
(self-answer from Anthony):

This is because the csv file has been set to ANSI by default, not UTF8 or UTF16 as RTC expects when doing in import.

To fix this - open your CSV file in Notepad and Save-As.  This allows you the option to set the character set to UTF-8 explicitly.

The problem is discussed here: https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=235196

anthony
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