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Re-open Count of a Workitem

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Canberk Akduygu
(992●3●73●71) edited
Aug 20 '14, 10:56 a.m.
We want to report how many time a workitem has gone under a certain state.
Sometimes after closing the workitem, one want to reopen it and it may go on like this.

Project managers would like to report this data. According to my past experiences
I dont think there's such a configuration in RTC but may be I am missing something.

Thanks in advance

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Susan Hanson
Aug 20 '14, 10:56 a.m.
I would think your only option is to hide a custom attribute and a server-side participant that increments the count each time it moves into a certain state.

Canberk Akduygu
Aug 20 '14, 10:58 a.m.
I was thinking the same behavior advisor but a preconfigured attribute would be great. I'll open an enhancement and also implement this.

Donald Nong
Aug 20 '14, 10:38 p.m.
Another way to do it, although a bit clumsy, is use the work item history by eyes or reportable REST API. For example, https://clm:9443/ccm/rpt/repository/workitem?fields=workitem/workItem[id=30]/itemHistory/(*|(state/*)) will show the history of work item 30 including the state in each history entry. https://clm:9443/ccm/rpt/repository/workitem?fields=workitem/workItem[id=30]/itemHistory[state/name="Done"]/(*|(state/*)) whill only show the history entries of work item 30 with state being "Done".

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Canberk Akduygu
(992●3●73●71) Aug 21 '14, 8:50 a.m.
We might try that but we also need a UI solution.

Thank you very much for the tips.

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Question asked: Aug 20 '14, 10:53 a.m.

Question was seen: 7,432 times

Last updated: Aug 21 '14, 8:50 a.m.

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