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question asked: Aug 13 '14, 10:05 a.m.
question was seen: 3,105 times
last updated: Aug 14 '14, 7:40 a.m.

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Upload Template button disabled / greyed out

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Ian Pillion (2●5●8) | asked Aug 13 '14, 10:05 a.m.
In my /RM Project Template section, my Upload Template button is disabled or greyed out. Why is this happening?

Further info: This is happening on 2 Sandbox servers for testing RTC, however on our Production server the button is active / enabled. I have run some permissions checks and I have the same set of permissions on the Sandbox and Production servers (JazzAdmins and Project Administrator).
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Håkan Kristiansson commented Aug 14 '14, 2:01 a.m.

And you also have a analyst license assigned to that user?

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Ian Pillion (2●5●8) | answered Aug 14 '14, 7:40 a.m.
Thank you @hakank22. On the Sandbox servers my RRC analyst license had expired so I was working off a contributor license instead. I now have rectified this issue and uploaded the template.

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