RRDI - Query Studio - Test Cases Error - Reporting Data Model (IBM Rational Quality Manager)
I have configured RQM Live datasource for RRDI. As per the instruction given in the IBM site. But when we launch the Query Studio and choose Reporting Data Model (IBM Rational Quality Manager). And select Test Case. The below error is thrown on screen. UDA-SQL-0114 The cursor supplied to the operation "sqlOpenResult" is inactive.UDA-SQL-0107 A general exception has occurred during the operation "fetch".CRRRE9000E: Internal Java error, check ri_jdbc.log for detailsRSV-SRV-0042 Trace back:RSReportService.cpp(722): QFException: CCL_CAUGHT: RSReportService::process()RSReportServiceMethod.cpp(263): QFException: CCL_RETHROW: RSReportServiceMethod::process(): asynchWait_RequestRSASyncExecutionThread.cpp(808): QFException: RSASyncExecutionThread::checkExceptionRSASyncExecutionThread.cpp(260): QFException: CCL_CAUGHT: RSASyncExecutionThread::runImpl(): promptPagingForward_RequestRSASyncExecutionThread.cpp(864): QFException: CCL_RETHROW: RSASyncExecutionThread::processCommand(): promptPagingForward_RequestExecution/RSRenderExecution.cpp(670): QFException: CCL_RETHROW: RSRenderExecution::executeAssembly/RSDocAssemblyDispatch.cpp(291): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssemblyAssembly/RSLayoutAssembly.cpp(79): QFException: CCL_RETHROW: RSLayoutAssembly::assembleAssembly/RSDocAssemblyDispatch.cpp(358): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchChildrenAssemblyForwardAssembly/RSReportPagesAssembly.cpp(179): QFException: CCL_RETHROW: RSReportPagesAssembly::assembleAssembly/RSDocAssemblyDispatch.cpp(308): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssemblyAssembly/RSPageAssembly.cpp(303): QFException: CCL_RETHROW: RSPageAssembly::assembleAssembly/RSDocAssemblyDispatch.cpp(308): QFException: CCL_RETHROW: RSDocAssemblyDispatch::dispatchAssemblyAssembly/RSTableRowAssembly.cpp(177): QFException: CCL_RETHROW: RSTableRowAssembly::assembleAssembly/RSDocAssemblyDispatch.cpp(308): QFException: CCL_RETHROW:
And in ri_jdbc.log, we get the following error,
07/02/2014 11:57:30,451 ERROR Thread-41 com.ibm.rational.drivers.jdbc.xml.internal.PageFetcherThread : com.ibm.rational.etl.common.exception.ETLException: com.ibm.rational.dataservices.client.auth.AuthenticationException: CRRRE1404E: The user or password is invalid. Please provide a valid user name and the correct password.
Not able to figure out where excatly the issue is. Which username and password is it trying to login with ? and when we do Test Connection in Congos Administrative console for RQM Live data source, why does it pass ? |
One answer
Benjamin Silverman (4.1k●6●10)
| answered Jul 02 '14, 1:24 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Chaitra,
Which version of RQM are you using? The credentials are stored in the XDC file for the RQM Live connection, and those credentials are generated based on the XDC type and Data Collection user you configured when you set up QM. You can see this configuration under qm/admin -> Reports -> Data Warehouse Connection. Once there, look at the "XDC Authentication Type" and "this topic Comments Thanks Benjamin. I had tried all the steps mentioned by you during intial setup of RQM Live data source. When I do Test the "RQM" connection from the report server (Launch -> IBM Cognos Administration - Configuration - Data Source Connections - RQM - Test Its always a success. But when I go into Query Studio and open Test Cases or any other. It throws the above error.
Benjamin Silverman
commented Jul 02 '14, 1:47 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
The problem with testing the connection from Cognos is that it's just testing the existence of the DSN, it's not authenticating through to RQM. I think your problem is the stored credentials in the RQM Live XDC file are wrong. If you're willing to install the Insight development tools, you will get the XML Data Configuration tool and can validate this yourself. Otherwise you can contact support and they can validate the file for you.
|
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.