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question asked: Jun 23 '14, 6:37 a.m.
question was seen: 5,978 times
last updated: Jun 23 '14, 9:26 a.m.

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Jazz user id archived

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Willie Mollins (6●2●2) | asked Jun 23 '14, 6:37 a.m.
When I try to log in to https://igartc03.swg.usma.ibm.com/jazz/ I am getting error message:

You are not authorized to view this page.
CRJAZ2611E The user "MOLLINW@uk.ibm.com" is archived.

The reason I need to log in is to use RTC repository igartc03.swg.usma.ibm.com. It is a long time since I used RTC, and I did have several attempts at logging in when trying to set up my repository connection in RTC.

 

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Rohit Balduwa (945●5●11) | answered Jun 23 '14, 7:17 a.m.
Hi Willie

You need to get in touch with igartc03.swg.usma.ibm.com server's administrator and probably request your access again.

Thanks,
Rohit
Comments
Willie Mollins commented Jun 23 '14, 8:44 a.m.

Thanks for your quick reply Rohit. Do you know please who the server administrator would be, or how I can find out ?

Kevin Ramer commented Jun 23 '14, 9:23 a.m. | edited Jun 23 '14, 9:26 a.m.

That would be IBM Global Account, I'm guessing.   Search in w3 IBM Communities for 'IGA' 

https://w3-connections.ibm.com/wikis/home?lang=en-us#!/wiki/W2893a47b4a77_4575_8458_3f1ee74b2492/page/How%20to%20obtain%20access%20to%20BBG%20support%20within%20the%20BDS%20Management%20Tooling%20RTC%20area

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