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question asked: Apr 12 '09, 7:25 p.m.
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last updated: Apr 12 '09, 7:25 p.m.

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RQM Web: We Keep being redirected to the Administration page

0
Adil Chahid (455●2●41●18) | asked Apr 12 '09, 7:25 p.m.
Hi all,
we did have a lot of problems dealing with the RQM Installation.
We were able to run RQM in Application in IBM WebSphere Application Server 6.1 under Linux after some struggle.

One problem remains now:
When we click on the default Quality Manager project or on a newly created project or on the home page, the browser is always redirected to the Administration page i.e:
https://SERVER_HOST:9443/rqm/admin instead of https://SERVER_HOST:9443/rqm/web/projects/<PROJECT_NAME>;

We have to mention that it's installed in our lab next to another jazz instance (RTC) that runs under another IBM WebSphere Application Server 6.1 profile.

Here's the only output that is produced in all the logs (tail -f *) when that weird behavior occurs: 
[4/8/09 0:57:01:045 EDT] 00000028 CacheServiceI I   DYNA1001I: WebSphere Dynamic Cache instance named ws/WSSecureMap initialized successfully.

[4/8/09 0:57:01:564 EDT] 00000025 SystemOut     O 00:57:01,564 [WebContainer : 1]  INFO uration.OverridablePropertyFileServerConfiguration  - Loading configuration from "file:///opt/IBM/RQM/server/teamserver.properties";.

[4/8/09 0:57:04:312 EDT] 00000025 SystemOut     O 00:57:04,312 [WebContainer : 1]  INFO com.ibm.rqm.planning                                - Starting Rational Quality Manager 1.0.1 Standard Edition

[4/8/09 0:57:04:321 EDT] 00000025 SystemOut     O 00:57:04,320 [WebContainer : 1]  INFO com.ibm.rqm.planning                                - Rational Quality Manager Internal Version:  v1.0.1000.20090226_1354

[4/8/09 0:57:04:379 EDT] 00000025 SystemOut     O 00:57:04,378 [WebContainer : 1]  INFO com.ibm.rqm.appscan                                 - AppScan Tester Edition URL: http://servername/ASE

[4/8/09 0:57:04:385 EDT] 00000025 SystemOut     O 00:57:04,385 [WebContainer : 1]  INFO com.ibm.rqm.appscan                                 - AppScan Tester Edition Database Configuration

[4/8/09 0:57:04:390 EDT] 00000025 SystemOut     O 00:57:04,390 [WebContainer : 1]  INFO com.ibm.rqm.appscan                                 - Host:127.0.0.1

[4/8/09 0:57:04:394 EDT] 00000025 SystemOut     O 00:57:04,394 [WebContainer : 1]  INFO com.ibm.rqm.appscan                                 - Port: 1433

[4/8/09 0:57:04:397 EDT] 00000025 SystemOut     O 00:57:04,397 [WebContainer : 1]  INFO com.ibm.rqm.appscan                                 - Database: ASE

[4/8/09 0:57:04:401 EDT] 00000025 SystemOut     O 00:57:04,401 [WebContainer : 1]  INFO com.ibm.rqm.appscan                                 - Use Windows Authentication: false

[4/8/09 0:57:04:404 EDT] 00000025 SystemOut     O 00:57:04,404 [WebContainer : 1]  INFO com.ibm.rqm.appscan                                 - Database User: sa

[4/8/09 0:57:04:449 EDT] 00000025 SystemOut     O 00:57:04,449 [WebContainer : 1]  WARN com.ibm.rqm.appscan                                 - The TCP/IP connection to the host  has failed. java.net.ConnectException: Connection refused

[4/8/09 0:57:04:454 EDT] 00000025 SystemOut     O 00:57:04,454 [WebContainer : 1]  WARN com.ibm.rqm.appscan                                 - AppScan Tester Edition Integration is not configured properly.

[4/8/09 0:57:04:537 EDT] 00000025 SystemOut     O 00:57:04,537 [WebContainer : 1]  INFO .repository.service.internal.rdb.ConnectionFactory  - Attempting Initial Database Connection Using

  Db Name/Location: //debserver:50000/RQM:fullyMaterializeLobData=false;user=xxxxxxxx;password=xxxxxxxx;

[4/8/09 0:57:05:852 EDT] 00000025 SystemOut     O 00:57:05,852 [WebContainer : 1]  INFO .repository.service.internal.rdb.ConnectionFactory  - Initial database connection successful

  Db Product Name: DB2/LINUX

  Db Product Version: SQL09013

  Db URL: jdbc:db2://dbserver:50000/RQM

  Jdbc Driver Name: IBM DB2 JDBC Universal Driver Architecture

  Jdbc Driver Version: 3.6.60

[4/8/09 0:57:06:312 EDT] 00000025 SystemOut     O 00:57:06,312 [WebContainer : 1]  INFO m.team.fulltext.service.internal.index.IndexConfig  - Fulltext Index Location: workitemindex/fulltext_index/

[4/8/09 0:57:10:732 EDT] 00000025 SystemOut     O 00:57:10,732 [WebContainer : 1]  WARN com.ibm.team.repository                             - CRJAZ0956I The server's license will expire on Sat Jun 06 20:50:48 EDT 2009.

[4/8/09 0:57:14:029 EDT] 00000025 SystemOut     O 00:57:14,029 [WebContainer : 1]  WARN com.ibm.rqm.requirement.sync.ReqproInteropManager   - Requisite pro Interop manager start failed. Please check your requirement interop service configuration in jazz advanced properties. The synchronization request will be processed in series at this time

[4/8/09 0:57:23:651 EDT] 0000002a SystemOut     O 00:57:23,651 [AsynchronousTaskRunner-0]  WARN com.ibm.rational.test.lm.service                    - class com.ibm.rational.test.lm.service.spi.integration.ProviderService:ensureProviderImportOccurs AQXSP2504W Unable to load integration_config.xml for automation/inventory/virtualiztion provider configuration.

[4/8/09 0:57:24:169 EDT] 0000002a SystemOut     O 00:57:24,168 [AsynchronousTaskRunner-0]  INFO com.ibm.rational.test.lm.service                    - class com.ibm.rational.test.lm.service.spi.ProviderRestService:postDiscoverAllAssets AQXSP0002I External provider functionality was accessed through RQM but none are configured: No provider with inventory ability is active


Do you have any idea why this behavior may occur?

Thanks,

This behaviour was also communicated as a Work Item 77664 here: https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=77664

4 answers

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Michael Brown (101●1●1) | answered Apr 13 '09, 11:23 a.m.
This problem is almost always caused by improper setup of the JVM args
RQM requires within WebSphere AppServer, and specifically its the stack
size JVM arg (-Xss768k) that causes this problem. Ensure that this
parameter has been setup as prescribed by our Infocenter here >
http://publib.boulder.ibm.com/infocenter/rqmhelp/v1r0m0/topic/com.ibm.rational.test.qm.install.doc/topics/t_instl_config_rqm_was.html.
See step #8 in the 'Configuring WebSphere Application Server' section
for the proper JVM args. Also, if you've hit the redirect problem and
you identify its due to the stack size JVM arg not being properly set,
you'll need to remove the jazz temp directory in the temp directory
within the profile
(<WAS>/profiles/<PROFILE_NAME>/<SERVER_NAME>/temp/jazz_war).

So, to fix this try the following:

1. Update the JVM arg as specified in the Infocenter (See link above).
2. Shut down your WAS server.
3. Delete the temp directory (see location above).
4. Restart WAS.

Hope this helps.

Mike
RQM Development Team


Thunder wrote:
Hi all,
we did have a lot of problems dealing with the RQM Installation.
We were able to run RQM in Application in IBM WebSphere Application
Server 6.1 under Linux after some struggle.

One problem remains now:
When we click on the default Quality Manager project or on a newly
created project or on the home page, the browser is always redirected
to the Administration page i.e:
https://SERVER_HOST:9443/rqm/admin instead of
https://SERVER_HOST:9443/rqm/web/projects/<PROJECT_NAME>;

We have to mention that it's installed in our lab next to another jazz
instance (RTC) that runs under another IBM WebSphere Application
Server 6.1 profile.

Here's the only output that is produced in all the logs (tail -f *)
when that weird behavior occurs:

00000028 CacheServiceI I DYNA1001I: WebSphere Dynamic Cache
instance named ws/WSSecureMap initialized successfully.
00000025 SystemOut O
00:57:01,564 INFO
uration.OverridablePropertyFileServerConfiguration - Loading
configuration from
"file:///opt/IBM/RQM/server/teamserver.properties";.
00000025 SystemOut O
00:57:04,312 INFO
com.ibm.rqm.planning - Starting
Rational Quality Manager 1.0.1 Standard Edition
00000025 SystemOut O
00:57:04,320 INFO
com.ibm.rqm.planning - Rational
Quality Manager Internal Version: v1.0.1000.20090226_1354
00000025 SystemOut O
00:57:04,378 INFO
com.ibm.rqm.appscan - AppScan Tester
Edition URL: http://servername/ASE
00000025 SystemOut O
00:57:04,385 INFO
com.ibm.rqm.appscan - AppScan Tester
Edition Database Configuration
00000025 SystemOut O
00:57:04,390 INFO
com.ibm.rqm.appscan -
Host:127.0.0.1
00000025 SystemOut O
00:57:04,394 INFO
com.ibm.rqm.appscan - Port: 1433
00000025 SystemOut O
00:57:04,397 INFO
com.ibm.rqm.appscan - Database:
ASE
00000025 SystemOut O
00:57:04,401 INFO
com.ibm.rqm.appscan - Use Windows
Authentication: false
00000025 SystemOut O
00:57:04,404 INFO
com.ibm.rqm.appscan - Database
User: sa
00000025 SystemOut O
00:57:04,449 WARN
com.ibm.rqm.appscan - The TCP/IP
connection to the host has failed. java.net.ConnectException:
Connection refused
00000025 SystemOut O
00:57:04,454 WARN
com.ibm.rqm.appscan - AppScan Tester
Edition Integration is not configured properly.
00000025 SystemOut O
00:57:04,537 INFO
repository.service.internal.rdb.ConnectionFactory - Attempting
Initial Database Connection Using
Db Name/Location:
//debserver:50000/RQM:fullyMaterializeLobData=false;user=xxxxxxxx;password=xxxxxxxx;
00000025 SystemOut O
00:57:05,852 INFO
repository.service.internal.rdb.ConnectionFactory - Initial
database connection successful
Db Product Name: DB2/LINUX
Db Product Version: SQL09013
Db URL: jdbc:db2://dbserver:50000/RQM
Jdbc Driver Name: IBM DB2 JDBC Universal Driver Architecture
Jdbc Driver Version: 3.6.60
00000025 SystemOut O
00:57:06,312 INFO
m.team.fulltext.service.internal.index.IndexConfig - Fulltext Index
Location: workitemindex/fulltext_index/
00000025 SystemOut O
00:57:10,732 WARN
com.ibm.team.repository - CRJAZ0956I The
server's license will expire on Sat Jun 06 20:50:48 EDT
2009.
00000025 SystemOut O
00:57:14,029 WARN
com.ibm.rqm.requirement.sync.ReqproInteropManager - Requisite pro
Interop manager start failed. Please check your requirement interop
service configuration in jazz advanced properties. The
synchronization request will be processed in series at this time
0000002a SystemOut O
00:57:23,651 WARN
com.ibm.rational.test.lm.service - class
com.ibm.rational.test.lm.service.spi.integration.ProviderService:ensureProviderImportOccurs
AQXSP2504W Unable to load integration_config.xml for
automation/inventory/virtualiztion provider configuration.
0000002a SystemOut O
00:57:24,168 INFO
com.ibm.rational.test.lm.service - class
com.ibm.rational.test.lm.service.spi.ProviderRestService:postDiscoverAllAssets
AQXSP0002I External provider functionality was accessed through RQM
but none are configured: No provider with inventory ability is
active

Do you have any idea why this behavior may occur?

Thanks,

This behaviour was also communicated as a Work Item
77664 here:
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=77664
0
permanent link
Adil Chahid (455●2●41●18) | answered Apr 13 '09, 11:54 a.m.
Hello Michael,
Thanks for your reply!
We did try stopping was and removing the jazz_war folder under WAS_PROFILE_NAME/WAS_NODE/WAS_SERVER/
We had previously the entry -Xss768k defined as a generic argument for our JVM.

We did restart the Application Server and here's what happened:
- We accessed the application and it did allowed us to land on the home page 
(http://<server_name>/rqm/web

- But once we clicked on one of the two defined Projects (in the Project Area) it did redirect us to 
(http://<server_name>/rqm/admin
.
- So now Home redirects us directly to /rqm/admin
And in Project Area when we click on one of our defined projects it redirects us to the Work Item tab.

Is this the required behaviour? Specially the Home link that redirects to /rqm/admin.
If not, what should we excpect to get there?

thanks,
0
permanent link
Michael Brown (101●1●1) | answered Apr 13 '09, 12:53 p.m.
Thunder wrote:
Hello Michael,
Thanks for your reply!
We did try stopping was and removing the
jazz_war folder under
WAS_PROFILE_NAME/WAS_NODE/WAS_SERVER/
We had previously the entry -Xss768k
defined as a generic argument for our JVM.

We did restart the Application Server and here's what happened:
We accessed the application and it did allowed us to land on the first
page
(http://<server_name>/rqm/web
But once we clicked on one of the two defined Projects (in the Project
Area) it did redirect us to
(http://<server_name>/rqm/admin
.
So we still have this unfortunate redirection.

Any idea on what to try next?
thanks,


Ah, I didn't read your description carefully enough. You have a much
simpler problem with a much simpler solution. The URL you're using to
access RQM (http://<server_name>/rqm/web) is not the correct one. The
proper URL for RQM is https://<host>:<port>/jazz/web/console.

Mike
RQM Development Team
0
permanent link
Adil Chahid (455●2●41●18) | answered Apr 13 '09, 10:30 p.m.
Thunder wrote:
Hello Michael,
Thanks for your reply!
We did try stopping was and removing the
jazz_war folder under
WAS_PROFILE_NAME/WAS_NODE/WAS_SERVER/
We had previously the entry -Xss768k
defined as a generic argument for our JVM.

We did restart the Application Server and here's what happened:
We accessed the application and it did allowed us to land on the first
page
(http://<server_name>/rqm/web
But once we clicked on one of the two defined Projects (in the Project
Area) it did redirect us to 
(http://<server_name>/rqm/admin
.
So we still have this unfortunate redirection.

Any idea on what to try next?
thanks,


Ah, I didn't read your description carefully enough. You have a much
simpler problem with a much simpler solution. The URL you're using to
access RQM (http://<server_name>/rqm/web) is not the correct one. The
proper URL for RQM is https://<host>:<port>/jazz/web/console.

Mike
RQM Development Team

Hi Mike,
Thanks for the input: it worked fine.
The fact to clear the WebSphere Temp folder did also help for the behaviour of the site.

Thanks for all,

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