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question asked: May 15 '14, 8:17 p.m.
question was seen: 5,567 times
last updated: Dec 01 '14, 10:14 a.m.

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"Download as spreadsheet (.csv)" option not working!

0
Lucas Dantas (5●4●5) | asked May 15 '14, 8:17 p.m.
Hello

I have a query on the view for Test Case Execution Records. I used it for three days successfully, but today when I click on "Download as spreadsheet (.csv)", nothing happened.
I did not change anything in the query.

The thing is, when I change my parameter, which is the Test Plan, to a different value -> the icon works and generates the file.

Any idea of what I might be doing wrong here?
Comments
Krzysztof Kaźmierczyk commented May 16 '14, 2:37 a.m.

Do you have any error message in rqm.log file?

Lucas Dantas commented May 16 '14, 3:05 p.m.

I don't see any log - or don't know how to do it.
how can I verify the rqm.log file?

David Walker commented May 16 '14, 3:45 p.m.
FORUM MODERATOR / JAZZ DEVELOPER

Depending on your server configuration, here is a topic that tells you where to find the qm.log file:

2 answers

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1
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Ara Masrof (3.2k●1●5) | answered May 16 '14, 7:11 a.m.
JAZZ DEVELOPER
 Lucas,
What version of the RQM are you using? There are a couple of workitems related to filtered query results that you may be running into

Comments
Lucas Dantas commented May 16 '14, 2:52 p.m.

Hi Ara
It is Version: 4.0.5

It's strange that the problem happens depending on the value I select for the filter fields..

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Dermot Judge (11●1) | answered Dec 01 '14, 10:14 a.m.
Lucas - did you ever get a good workaround for this ?

I am also hitting the issue on RQM 4.0.3 regularly when trying to Download TCERs (filtered by test plan & sorted) to a CSV. It looks like the issue in Work item 89384 .

I can usually eventually get it working OK when I open new browsers but this is painful.
Can anyone advise how to avoid the issue ?
Is there a fix release that I can lobby my administrator to move to ?

---------
Error seen in Firefox browser when in debug mode :

Error: Unable to load /qm/secure/service/com.ibm.rqm.print.common.service.IPrintService/submit?artifactType=executionworkitem&printRequest=%3Cprint-request%3E%3Clocale%3Een-us%3C%2Flocale
22 .....
[much removed]
....
width%22%3A5%2C%22title%22%3A%22Priority%22%7D%5D&projectAreaItemId=_5N2NcD2SEeGBlOXij0Bufg status:414
Stack trace:
_28d@https://[RQM server]:8043/qm/web/_js/?include=C~&etag=DTFG9RL0UL1_en_US&_proxyURL=%2Fqm&ss=Fa3nN:15:83482
_286/func@https://[RQM server]:8043/qm/web/_js/?include=C~&etag=DTFG9RL0UL1_en_US&_proxyURL=%2Fqm&ss=Fa3nN:15:82215
_286@https://[RQM server]:8043/qm/web/_js/?include=C~&etag=DTFG9RL0UL1_en_US&_proxyURL=%2Fqm&ss=Fa3nN:15:82499

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