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How do I fix a "versioned content service temp directory has been deleted" error on academic.hub.jazz.net?


Gustavo Monti Rocha (251216) | asked Mar 05 '14, 2:42 p.m.
converted to question Mar 05 '14, 3:05 p.m. by Geoffrey Clemm (30.1k33035)
 Hi Team,

This error is on http://academic.hub.jazz.net/ . Who could fix this?
The general error is "Error during upload". The detailed error is : "The versioned content service temp directory has been deleted. This often can happen if the property 'vcs.tmpdir' is a directory within /tmp".

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Geoffrey Clemm commented Mar 05 '14, 3:06 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Note: I've converted this from an answer to a question.   I tried to infer the context, but if I got any of it wrong, please edit the question, or add a clarifying comment.

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Stephanie Bagot (2.1k1513) | answered Mar 10 '14, 3:39 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
This error is documented in technote: http://www-01.ibm.com/support/docview.wss?uid=swg21622113
Your configuration parameter for the temp directory is incorrect and needs to be updated. Typically we would advise you to update the JTS teamserver.properties, but if you are on JazzHub, I don't believe you have access to this file.

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Geoffrey Clemm commented Mar 10 '14, 5:09 p.m. | edited Mar 10 '14, 5:10 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

So in other words, there is nothing you can do on your own ... you have to ask the JazzHub administrators to fix this for you.

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