RQM export to csv function doesn´t working
2 answers
Diego,
What version of RQM are you using? Also, what does the export job queue look like? Here is a link to the info center about managing the queue. Managing the Export Job Queue
Since it has been running for a day, its probably not going to complete, so I suggest cancelling the job, and trying another export. I would test with a smaller view or other artifacts to help narrow down the problem.
What version of RQM are you using? Also, what does the export job queue look like? Here is a link to the info center about managing the queue. Managing the Export Job Queue
Since it has been running for a day, its probably not going to complete, so I suggest cancelling the job, and trying another export. I would test with a smaller view or other artifacts to help narrow down the problem.
Comments
Hi Diego,
Since the pdf/csv exports worked in the past, there could be a deadlock in print framework preventing new jobs to run now. If restarting the QM server is possible, then try that to see if it resolves the issue. Alternatively, you can log into each project
- Navigate to the Export Job Queue
- select the "Show All Export Jobs" check box
- select all export jobs
- click the delete button
You will need to have "Administer Print Jobs" permission (specifically "view" and "delete") to complete these steps. This will be tedious if you have many projects.
Otherwise, you can open up a PMR with IBM support for further investigation.