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Why are we getting license issues for on ? How do we fix this ?

Jeff Ong (14113847) | asked Jan 29 '14, 3:54 a.m.
retagged Jan 29 '14, 9:21 a.m. by Laura W. Hinson (16126)
Any ideas why are we getting the error below on
2013-05-11 09:17:57,040 [             WebContainer : 35]  WARN                             - CRJAZ0942I The license key located at "jazz-content://_N-K38FioEeCDe4SgavQf3w" could not be processed.  Examine the nested exception for the cause of the failure. Invalid license key: CRJAZ1639E The hostname of the machine "" does not match the hostname of the policy ""
From the error above, it seems to be indicating that we have a license key for that is installed on  How do we confirm this ?  How do we fix this ?

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Kot T. (1.5k11219) | answered Jan 29 '14, 12:43 p.m.

Hi Jeff,

Found this defect on Not sure if this applies to your case.

Term Licenses will not work with fully qualified hostname (137636)

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