Getting issue while connecting through RTC eclipse client 4.0.3
HI,
Getting issue while connecting through RTC eclipse client 4.0.3. though able to connect with web version and check DB & Server is up and running. Please refer the issue content and screenshots. Please help ASAP.
Issue description:
CRJAZ2383E Cannot connect to the repository at URL "https://myapps.mjunction.in:9443/ccm", because the server has responded with a code indicating it is temporarily unavailable. Please retry again later, or if the error persists, contact your server administrator.
Unable to tunnel through proxy. Proxy returns "HTTP/1.1 503 Service Unavailable"
One answer
Hello Ayan
--> I am not sure if you have read this thread, which had similar issue:
I see this issue is specific to RTC Eclipse client only and works fine in web-client.
--> Do you have a reverse proxy configured here?
-> Go to Windows --> Preferences --> General --> Network connections;
What is the Active provider set to here? A screenshot of this will help.
--> If this is affecting production and all users, you should consider raising a PMR with IBM support and provide the environment details, along with the .metadata/.log from the Eclipse client workspace and the ISALite logs.