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Getting issue while connecting through RTC eclipse client 4.0.3


Ayan Paul (2552027) | asked Jan 28 '14, 1:39 a.m.

HI,

Getting issue while connecting through RTC eclipse client 4.0.3. though able to connect with web version and check DB & Server is up and running. Please refer the issue content and screenshots. Please help ASAP.

Issue description:

CRJAZ2383E Cannot connect to the repository at URL "https://myapps.mjunction.in:9443/ccm", because the server has responded with a code indicating it is temporarily unavailable. Please retry again later, or if the error persists, contact your server administrator.

  Unable to tunnel through proxy. Proxy returns "HTTP/1.1 503 Service Unavailable"

RTC client issue

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Sumant Renukarya (1.1k23139) | answered Jan 28 '14, 2:51 a.m.
 Hello Ayan

--> I am not sure if you have read this thread, which had similar issue:


I see this issue is specific to RTC Eclipse client only and works fine in web-client.

--> Do you have a reverse proxy configured here? 

-> Go to Windows --> Preferences --> General --> Network connections;

What is the Active provider set to here?  A screenshot of this will help.

--> If this is affecting production and all users, you should consider raising a PMR with IBM support and provide the environment details, along with the .metadata/.log from the Eclipse client workspace and the ISALite logs. 

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