Has anyone succeeded with integrating the BMC Remedy Action Request System (ARS) with JAZZ?
Good afternoon.
We are moving forward with an integration of Remedy / JAZZ and are looking at possible avenues for connectivity. Specifically, we wish to retain the functionality of both systems and allow for cross population of shadow tickets / Work Items.
At the same time, we wish to have value sets within JAZZ reflect data retrieved from the Remedy repository.
We are looking to communicate with anyone who has experience and/or know-how to share regarding their own integrations and/or attempts at integrations.
Thank you
Glen Hartle
NAV CANADA