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Has anyone succeeded with integrating the BMC Remedy Action Request System (ARS) with JAZZ?

Glen Hartle (111) | asked Jan 20 '14, 12:46 p.m.
Good afternoon.

We are moving forward with an integration of Remedy / JAZZ and are looking at possible avenues for connectivity.  Specifically, we wish to retain the functionality of both systems and allow for cross population of shadow tickets / Work Items.

At the same time, we wish to have value sets within JAZZ reflect data retrieved from the Remedy repository.

We are looking to communicate with anyone who has experience and/or know-how to share regarding their own integrations and/or attempts at integrations.

Thank you
Glen Hartle

2 answers

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Arun K Sriramaiah (3.2k12977) | answered Jan 21 '14, 3:20 a.m.
Hi Glen,

Pls find the existing supported Integration products with Jazz. I dont see that BMC is listed . Please have a check with below link.


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Glen Hartle (111) | answered Jan 21 '14, 9:26 a.m.

Good morning and thank you Arun. 

We had seen the link you provided and are still hoping that someone [or several someones] out there has persevered and succeeded at an integration solution.


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