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question asked: Jan 13 '14, 7:02 a.m.
question was seen: 4,703 times
last updated: Jan 22 '14, 10:01 a.m.

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RQM v3.0.1 : Unable to renew the expired SSL certificate for web url of Rational Quality Manager

0
Rajesh Avanthi (108●15●145●173) | asked Jan 13 '14, 7:02 a.m.
Hi

Product or Service: Rational Quality Manager 3.0.1
Websphere Application server 7.0.0.15.

Unable to renew the expired SSL certificate on the Jazz server for the web client of the Rational Quality Manager


While logging into the RQM web UI, we noticed that the SSL certificate is expired. It gives an option to renew the SSL certificate, however proceeding the proposed steps does not help us in generating the required SSL certificate for RQM.
Appreciate step by step procedures on how to generate / renew SSL certificate for RQM..!!

Thanks in advance
Comments
John Nason commented Jan 22 '14, 9:56 a.m. | edited Jan 22 '14, 9:56 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

Rajesh - Is this the ootb self-signed certificate, or is this your organization's own security certificate?

3 answers

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1
permanent link
Paul Slauenwhite (8.4k●1●2) | answered Jan 13 '14, 9:02 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
See http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m5/topic/com.ibm.jazz.install.doc/topics/t_install_server_certificates.html.
Comments
Rajesh Avanthi commented Jan 13 '14, 10:48 a.m.

Thanks Paul.
I already went through this link and was finding hard to decide on a sequence of steps which could help. Infact, the SSL certificate expiration info is only seen when logged into RQM web UI.
For rest of the context root web UI's we are not seeing this error.
CLM v4.0.3 is configured with Websphere application server 7.0.0.15 in this case..
Any specific inputs (probably some sequence of steps to generate the SSL certificate in such scenario only for RQM ) ?

Thanks again

Paul Slauenwhite commented Jan 22 '14, 9:48 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

The only steps I could find documented are for Tomcat.  See https://jazz.net/wiki/bin/view/Main/TomcatWithClientAuth.

0
permanent link
Karl Freburger (1) | answered Jan 22 '14, 9:54 a.m.
JAZZ DEVELOPER
 I have no idea why you would see the certificate expired error on RQM only. What certificates are in the keystore that WAS is using?
0
permanent link
John Nason (2.4k●10●12) | answered Jan 22 '14, 10:01 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
Also, I'd refer to WebSphere's own documentation on certificates for the steps: http://pic.dhe.ibm.com/infocenter/iisinfsv/v8r5/index.jsp?topic=%2Fcom.ibm.swg.im.iis.productization.iisinfsv.install.doc%2Ftopics%2Fwsisinst_config_sslenablecertificateoverride.html

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