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RQM v3.0.1 : Unable to renew the expired SSL certificate for web url of Rational Quality Manager

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Rajesh Avanthi
(108●15●145●173) Jan 13 '14, 7:02 a.m.
Hi

Product or Service: Rational Quality Manager 3.0.1
Websphere Application server 7.0.0.15.

Unable to renew the expired SSL certificate on the Jazz server for the web client of the Rational Quality Manager


While logging into the RQM web UI, we noticed that the SSL certificate is expired. It gives an option to renew the SSL certificate, however proceeding the proposed steps does not help us in generating the required SSL certificate for RQM.
Appreciate step by step procedures on how to generate / renew SSL certificate for RQM..!!

Thanks in advance

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John Nason
FORUM MODERATOR / JAZZ DEVELOPER Jan 22 '14, 9:56 a.m.
Rajesh - Is this the ootb self-signed certificate, or is this your organization's own security certificate?

3 answers
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Paul Slauenwhite
FORUM MODERATOR / JAZZ DEVELOPER (8.4k●1●2) Jan 13 '14, 9:02 a.m.
See http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m5/topic/com.ibm.jazz.install.doc/topics/t_install_server_certificates.html.

1 vote

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Rajesh Avanthi
Jan 13 '14, 10:48 a.m.
Thanks Paul. I already went through this link and was finding hard to decide on a sequence of steps which could help. Infact, the SSL certificate expiration info is only seen when logged into RQM web UI. For rest of the context root web UI's we are not seeing this error. CLM v4.0.3 is configured with Websphere application server 7.0.0.15 in this case.. Any specific inputs (probably some sequence of steps to generate the SSL certificate in such scenario only for RQM ) ? Thanks again

Paul Slauenwhite
FORUM MODERATOR / JAZZ DEVELOPER Jan 22 '14, 9:48 a.m.
The only steps I could find documented are for Tomcat.  See https://jazz.net/wiki/bin/view/Main/TomcatWithClientAuth.

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Karl Freburger
JAZZ DEVELOPER (1) Jan 22 '14, 9:54 a.m.
 I have no idea why you would see the certificate expired error on RQM only. What certificates are in the keystore that WAS is using?

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John Nason
FORUM MODERATOR / JAZZ DEVELOPER (2.4k●10●12) Jan 22 '14, 10:01 a.m.
Also, I'd refer to WebSphere's own documentation on certificates for the steps: http://pic.dhe.ibm.com/infocenter/iisinfsv/v8r5/index.jsp?topic=%2Fcom.ibm.swg.im.iis.productization.iisinfsv.install.doc%2Ftopics%2Fwsisinst_config_sslenablecertificateoverride.html

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Question asked: Jan 13 '14, 7:02 a.m.

Question was seen: 7,958 times

Last updated: Jan 22 '14, 10:01 a.m.

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