Workaround: Warning CRRRA3018E on the Deploy Reporting Components page of the Rational Insight v1.1.1 setup wizard on RHEL5 x86

Kwok Lo
Last Updated: September 4, 2012
Build Basis: Rational Insight 1.1.1

Workaround Summary

Setup wizard reports warnings when deploying reporting components.

More Information

Versions: Insight 1.1.1 and DB2 9.5 or 9.7
Platforms: Linux RHEL5 x86

Problem

Errors reported:

CRRRA3018E: The RIDW data source connection in Cognos failed to connect. Check if the database client is installed correctly or additional configurations are needed.  07:52:03,768 [2070182756@qtp-458627926-4] ERROR onal.rrdi.setup.steps.DeployCognosToWASStepService - com.ibm.rational.rrdi.setup.contents.exception.RRDIContentsException: CRRRA3018E: The RIDW data source connection in Cognos failed to connect. Check if the database client is installed correctly or additional configurations are needed.  07:52:03,768 [2070182756@qtp-458627926-4] WARN onal.rrdi.setup.steps.DeployCognosToWASStepService - CRRRA3018E: The RIDW data source connection in Cognos failed to connect. Check if the database client is installed correctly or additional configurations are needed.

Workaround

If the warnings occur, run the ldconfig command to configure the client library:

1. Add /opt/ibm/db2/V9.5/lib32 to /etc/ld.so.conf.
2. Navigate to the DB2 install directory, and then run ldconfig to configure the dynamic linker run-time bindings.

Important: You must be the root user to run ldconfig.

Related Information

• Rational Insight Work Item 69116
• For additional information, refer to Cognos Error ‘QE-DEF-0285 The logon failed’ When Testing DB2 Datasource Connection on Linux.
• Refer to your Linux documentation for details on ldconfig(8).