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During promotion of a build, the client times out after about eight minutes

 When promoting an RTC component, client gets an error during creation of finalize build map. The RTC client timeout setting has been set to 4800 seconds, however the timeout occurs after about eight minutes, far short of the expected timeout.  How can I get the promotion to complete?

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 The time out of the 'finalize build map' step can be updated by specifying the property "team.enterprise.promotion.connectionTimeoutOverride" on the definition, where -1 is infinite wait time.  The help has this written down here: https://jazz.net/help-dev/clm/index.jsp?re=1&topic=/com.ibm.team.build.doc/topics/t_ee_z_customizepromobuild.html&scope=null


Spencer Murata selected this answer as the correct answer

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Hi Spencer, I'm not sure how the EE builds do their promotion and the "finalize build map" step.  But 8 mins is the default timeout for a client connection to RTC, so I suspect that the they're calling back to RTC from the agent-based build step.  Should file a work item for this and have the EE team investigate.

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Too slow!  I had the answer all along! 

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Question asked: Oct 24 '13, 9:36 a.m.

Question was seen: 6,343 times

Last updated: Oct 24 '13, 9:39 a.m.

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