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During promotion of a build, the client times out after about eight minutes


Spencer Murata (2.3k115971) | asked Oct 24 '13, 9:36 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
 When promoting an RTC component, client gets an error during creation of finalize build map. The RTC client timeout setting has been set to 4800 seconds, however the timeout occurs after about eight minutes, far short of the expected timeout.  How can I get the promotion to complete?

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Spencer Murata (2.3k115971) | answered Oct 24 '13, 9:39 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
 The time out of the 'finalize build map' step can be updated by specifying the property "team.enterprise.promotion.connectionTimeoutOverride" on the definition, where -1 is infinite wait time.  The help has this written down here: https://jazz.net/help-dev/clm/index.jsp?re=1&topic=/com.ibm.team.build.doc/topics/t_ee_z_customizepromobuild.html&scope=null


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Nick Edgar (6.5k711) | answered Oct 24 '13, 9:38 a.m.
JAZZ DEVELOPER
Hi Spencer, I'm not sure how the EE builds do their promotion and the "finalize build map" step.  But 8 mins is the default timeout for a client connection to RTC, so I suspect that the they're calling back to RTC from the agent-based build step.  Should file a work item for this and have the EE team investigate.

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Spencer Murata commented Oct 24 '13, 9:39 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

Too slow!  I had the answer all along! 

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