It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Follow this question
Question details

×11,924
×7,382
×5,996
×3,952

question asked: Oct 23 '13, 4:17 p.m.
question was seen: 4,508 times
last updated: Oct 24 '13, 8:03 a.m.

Related questions

FAQ - How this Forum works

RRC Browser plug in issues.

0
Sterling Ferguson-II (1.6k●8●280●269) | asked Oct 23 '13, 4:17 p.m.
Hello,

We are working with FF 17ESR and IE9. It seems when we test out the editing of graphical artifacts like "Finalized Transaction" (User Interface Sketch) in JKE Banking, it's almost 50/50 if we can edit the graphic or not. 

We have the rrc plugin installed.

Any thoughts on getting this up to 100%? When we edit, everything is fine, when it "doesn't work", we can click Edit, but no image ever shows for editing.

One answer

Most liked answers ↑|Newest answers|Oldest answers

0
permanent link
Paul Ellis (1.3k●6●13) | answered Oct 24 '13, 8:03 a.m.
JAZZ DEVELOPER

Hi Sterling,

Did you checkout the advice, mainly from Stef in https://jazz.net/forum/questions/120599/rmbrowseraddon-40300-graphical-editor-error-crrrw7386e ?

In this instance, https://jazz.net/library/article/1088/ - go passed the install/uninstall parts, should help you to dig deeper into this.

I am always sceptical of any intermittent behaviour.  Are you able to tell us anything else such as the RRC version, I am assuming 4.0.3 on Windows 7?

Kind regards,

Paul

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.