"Accept All work" in Inbox of RTC eclipse client gives error
Hi All,
I have RTC project area with few server extensions on Pre condition and follow up conditions.
When I do "accept all work" from inbox(RTC eclipse cleint) gives me error on one of follow up condition.
My query is
1: What action( save operation) does it perform on work tickets when I do "Accept all work" ? When I checked work ticket I didnt find any data in history related to "accept all work".
2. Internally current work, future work, Inbox are query? I just want to know the difference in terms of work item present in Inbox and current work
3. Though It gives error but after that all work tickets will be moved to current or future work. I do have RTC development environment set up with windows server. I cann't run from eclipse client to see the fault in code because it gets hanged, if debug is started from eclipse.
4. Shows "Stale Data" error -CRJAZ6055E The operation cannot be run because the repository contains a newer version of the item it tried to modify. Refresh from the repository and try the operation again. Automatic save is failed.
5. With this I click on "save Manualy" gives internal data error "CRJAZ0223I The following item has been changed by another operation : then shows inernal data for any one WT.
Thanks,
Kavita
One answer
From article https://jazz.net/library/article/588, the Inbox section of My Work view shows all work items newly assigned to you by someone else.
I could not find any document to explain what operation the "Accept all work" triggers. But from my observation, the Save Work Item operation is executed. If I opened a work item from web, after I clicked "Accept" to move the work item to Current Work section from Eclipse, on webui of the work item page I got a warning "Refresh to get latest updates". So I think even though no attribute of the work item changed, but a save operation is still triggered.
Comments
Stephanie Bagot
FORUM MODERATOR / JAZZ DEVELOPER Sep 11 '13, 10:32 a.m.kavita herur
Apr 22 '14, 2:28 a.m.