Attachments won't open from web UI in Discussions, but open
When using a Firefox client against an RTC 1.0.1 server we cannot open
attachments using the links found in the Discussion tab of the work
item. They can be opened from the Links tab of the work item.
Here's the link info from the Discussion section of the Overview tab:
https://servername.ibm.com:9443/jazz/web/projects/servername.ibm.com/service/com.ibm.team.workitem.service.internal.rest.IAttachmentRestService/packagelog.zip?itemId=_D6RzIeeSEd2J9pB-sUcZfw
From the same attachment link on the Links tab:
https://servername.ibm.com:9443/jazz/service/com.ibm.team.workitem.service.internal.rest.IAttachmentRestService/repo/csid/Attachment/packagelog.zip?itemId=_D6RzIeeSEd2J9pB-sUcZfw
The symptom is that first "Loading..." appears, followed by a popup:
"There is no project area name 'packagelog.zip' in the repository;
redirecting to project area list page."
Pressing OK results in another popup: "There is no project area named
'service' in the repository; redirecting to project area list page."
The name of the file attached in this example is packagelog.zip.
The same discussion attachment links work OK from the Eclipse client.
Thanks,
Mark Ingebretson
attachments using the links found in the Discussion tab of the work
item. They can be opened from the Links tab of the work item.
Here's the link info from the Discussion section of the Overview tab:
https://servername.ibm.com:9443/jazz/web/projects/servername.ibm.com/service/com.ibm.team.workitem.service.internal.rest.IAttachmentRestService/packagelog.zip?itemId=_D6RzIeeSEd2J9pB-sUcZfw
From the same attachment link on the Links tab:
https://servername.ibm.com:9443/jazz/service/com.ibm.team.workitem.service.internal.rest.IAttachmentRestService/repo/csid/Attachment/packagelog.zip?itemId=_D6RzIeeSEd2J9pB-sUcZfw
The symptom is that first "Loading..." appears, followed by a popup:
"There is no project area name 'packagelog.zip' in the repository;
redirecting to project area list page."
Pressing OK results in another popup: "There is no project area named
'service' in the repository; redirecting to project area list page."
The name of the file attached in this example is packagelog.zip.
The same discussion attachment links work OK from the Eclipse client.
Thanks,
Mark Ingebretson
2 answers
When using a Firefox client against an RTC 1.0.1 server we cannot open
attachments using the links found in the Discussion tab of the work
item. They can be opened from the Links tab of the work item.
Here's the link info from the Discussion section of the Overview tab:
https://servername.ibm.com:9443/jazz/web/projects/servername.ibm.com/service/com.ibm.team.workitem.service.internal.rest.IAttachmentRestService/packagelog.zip?itemId=_D6RzIeeSEd2J9pB-sUcZfw
From the same attachment link on the Links tab:
https://servername.ibm.com:9443/jazz/service/com.ibm.team.workitem.service.internal.rest.IAttachmentRestService/repo/csid/Attachment/packagelog.zip?itemId=_D6RzIeeSEd2J9pB-sUcZfw
The symptom is that first "Loading..." appears, followed by a popup:
"There is no project area name 'packagelog.zip' in the repository;
redirecting to project area list page."
Please create a work item and file it against the Work Item/Web UI
category, so we can investigate.
--
Regards,
Patrick
Jazz Work Item Team
Patrick, our server has been rebooted and we no longer have this issue.
Prior to booting we found nothing in the server logs to indicate
what the problem was. If we see the problem again I'll open a work item.
Thanks,
Mark
Patrick Streule wrote:
Prior to booting we found nothing in the server logs to indicate
what the problem was. If we see the problem again I'll open a work item.
Thanks,
Mark
Patrick Streule wrote:
When using a Firefox client against an RTC 1.0.1 server we cannot open
attachments using the links found in the Discussion tab of the work
item. They can be opened from the Links tab of the work item.
Here's the link info from the Discussion section of the Overview tab:
https://servername.ibm.com:9443/jazz/web/projects/servername.ibm.com/service/com.ibm.team.workitem.service.internal.rest.IAttachmentRestService/packagelog.zip?itemId=_D6RzIeeSEd2J9pB-sUcZfw
From the same attachment link on the Links tab:
https://servername.ibm.com:9443/jazz/service/com.ibm.team.workitem.service.internal.rest.IAttachmentRestService/repo/csid/Attachment/packagelog.zip?itemId=_D6RzIeeSEd2J9pB-sUcZfw
The symptom is that first "Loading..." appears, followed by a popup:
"There is no project area name 'packagelog.zip' in the repository;
redirecting to project area list page."
Please create a work item and file it against the Work Item/Web UI
category, so we can investigate.