It's all about the answers!

Ask a question

Attach 500MB attachment to RTC


Scarlett Li (20149) | asked Sep 02 '13, 12:01 p.m.
JAZZ DEVELOPER
We have a customer in China who is exploring the adoption of RTC, one of their requirement is need to attach a file up to 500MB to a work item. this scenario happens in normal frequency.

We have been pointed to a question in the forum:
https://jazz.net/forum/questions/1523/attachment-size-limit-for-work-items?redirect=%2Fforum%2Fquestions%2F1523%2Fattachment-size-limit-for-work-items

I have several questions around this feature:
(1) as we have this setting, does not RTC is not recommending users to have big attachment. Are there any concerns if the users attachment is usually around 500MB?

(2) what happens if I have the default set to 50M and try to upload a 500MB attachment? why RTC want to limit this?

Looking forward for responses,
Thanks,
Scarlett



Comments
Scarlett Li commented Sep 02 '13, 9:52 p.m.
JAZZ DEVELOPER

Thanks sam, that make senses!

One answer



permanent link
sam detweiler (12.5k6186201) | answered Sep 02 '13, 12:46 p.m.
remember that all attachments are stored in the SQL database. This will consume a lot of database space. Also, it is VERY hard to remove attachments (purge them).

When I was working on this problem, our recommendation was to use Related Artifact LINKS to the files, which would be on a file server of some sort.
some of our attachments were >2gig.

Your answer


Register or to post your answer.