My colleague and I are getting "500 Internal Server Error" when trying to download RTC
Accepted answer
![](http://jazz.net/_images/myphoto/60d4bf665334fef06b47a222014bfd53.jpg)
An internal WI has been openned and technical and operations folks have been notified and asked to investigate 1)Why there are issues on jazz.net and 2)Provide instructions on the error page on how users can report a problem with jazz.net.
3 other answers
![](http://jazz.net/_images/myphoto/60d4bf665334fef06b47a222014bfd53.jpg)
Hi Guy,
I have already informed deployment manager about this issue. It should be fixed soon.
I have already informed deployment manager about this issue. It should be fixed soon.
Comments
![](http://jazz.net/_images/myphoto/60d4bf665334fef06b47a222014bfd53.jpg)
Great news Krzysztof
Is there a direct way that i should have followed to inform the deployment manager?
![](http://jazz.net/_images/myphoto/d7dd49d22314069ce7be79a47b9b5a06.jpg)
Hu Guy,
I usually create a defect on jazz.net: https://jazz.net/jazz/web/projects/Jazz Foundation#action=com.ibm.team.workitem.newWorkItem&type=defect