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My colleague and I are getting "500 Internal Server Error" when trying to download RTC


Guy Hindle (2614) | asked Aug 05 '13, 9:22 a.m.
edited Aug 05 '13, 9:23 a.m.
 As per summary

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Abraham Sweiss (2.4k1331) | answered Aug 05 '13, 11:49 a.m.
An internal WI has been openned and technical and operations folks have been notified and asked to investigate 1)Why there are issues on jazz.net and 2)Provide instructions on the error page on how users can report a problem with jazz.net.
Guy Hindle selected this answer as the correct answer

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Krzysztof Kaźmierczyk (7.4k373103) | answered Aug 05 '13, 9:32 a.m.
Hi Guy,
I have already informed deployment manager about this issue. It should be fixed soon.

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Guy Hindle commented Aug 05 '13, 9:35 a.m.

Great news Krzysztof
Is there a direct way that i should have followed to inform the deployment manager?


Krzysztof Kaźmierczyk commented Aug 05 '13, 9:41 a.m.

Hu Guy,
I usually create a defect on jazz.net: https://jazz.net/jazz/web/projects/Jazz Foundation#action=com.ibm.team.workitem.newWorkItem&type=defect


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Indradri Basu (1.8k1514) | answered Aug 05 '13, 9:27 a.m.
Yes I see the same, looks like there are some problems going on with Jazz.net and hope this will be solved soon.

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Rachael Wall (1) | answered Aug 05 '13, 9:33 a.m.
I'm experiencing the same issue! Hopefully they get it sorted ASAP.

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