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question asked: Aug 01 '13, 4:51 a.m.
question was seen: 2,626 times
last updated: Aug 01 '13, 9:49 a.m.

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Developer Workgroup License Issue

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vinay kumar nukala (42●3●67●72) | asked Aug 01 '13, 4:51 a.m.
I have installed RTC 4.0.1 Successfully without the trail license. Now, I have Developer Work-group 50 user license (4.0) where 2 user can access at a time. I have uploaded this license successfully.

Now I am trying to assign this license for the 3rd user. But the license check box is in disable state. Please tell me why this is happening. As i want to add 50 users with this license.

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Indradri Basu (1.8k●1●5●14) | answered Aug 01 '13, 5:14 a.m.
This sounds a bit weird. Generally that box greyed out when the licenses are not available.
Do you see the same behavior while trying from a different browser ? Could you also post what can you see in the jts/admin->License Management Page
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vinay kumar nukala commented Aug 01 '13, 8:55 a.m.

Hi Indradri Basu,

I have tried with the different browser and different system also. Still the checkbox is in disabled state.
Here I am attaching the screen shot you have asked. please help me...

Indradri Basu commented Aug 01 '13, 9:42 a.m. | edited Aug 01 '13, 9:49 a.m.

It looks like you have imported the token licenses. If that is true then you might not have configured or pointed it to the appropriate RLKS.
If what I am guessing is right then you should get the option at the bottom of the same page to point it to the RLKS
Note: The above is just a guess but I also noticed that the total licenses are 2 and available is 0 and hence the behavior you reported is correct.
I would suggest you to contact Rational Support to get this investigated.

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KrishnaKanth Naik (765●1●10●15) | answered Aug 01 '13, 6:47 a.m.
JAZZ DEVELOPER
I had heard of something around Developer Work-Group licenses for for 4.0.1+, @muthupalaniappan could you please add your thoughts to this one.
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Abraham Sweiss (2.4k●13●31) | answered Aug 01 '13, 9:23 a.m.
Hello Vinay,
I beleive if you do not install the trial licenses, this will also prevent the base / licenses from being installed.  i would suggest installing these licences.  This can be done by using IM and selecting to update existing install.

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Michele Pegoraro (1.8k●14●119●103) | answered Aug 01 '13, 9:30 a.m.
 Maybe it could be the same error described here: https://jazz.net/forum/questions/99311/license-compatibility-error-on-version-4001

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