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question asked: Dec 23 '08, 11:51 a.m.
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last updated: Dec 23 '08, 11:51 a.m.

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Erik anderson (383●1●50●29) | asked Dec 23 '08, 11:51 a.m.
I upgraded our Jazz server from 1.0 to 1.0.1 using IBM Installation Manager but the "Server Status Summary" from the Web UI still says "Server Version 1.0 (I20080618-1642)". I must be missing some step(s).

My server is Windows 2003 Server using WAS/DB2 and I used these steps:
    1) stop and uninstalled jazz.war in WAS
    2) removed jazz.war from file system
    3) stop WAS
    4) upgraded Jazz (1.0 -> 1.0.1) using IBM Installation Manager
    5) started WAS
    6) installed new jazz.war and configured LDAP groups mapping)
    7) started jazz.war
    8) logged into web ui (as admin) and checked Server->Status Summary
Any ideas?

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Craig Chaney (921●2) | answered Dec 29 '08, 8:58 a.m.
JAZZ DEVELOPER
Hi Erik,

eanderso wrote:
I upgraded our Jazz server from 1.0 to 1.0.1 using IBM Installation
Manager but the "Server Status Summary" from the Web UI
still says "Server Version 1.0 (I20080618-1642)". I must
be missing some step(s).

My server is Windows 2003 Server using WAS/DB2 and I used these
steps:1) stop and uninstalled jazz.war in WAS
2) removed jazz.war from file system
3) stop WAS
4) upgraded Jazz (1.0 -> 1.0.1) using IBM Installation Manager
5) started WAS
6) installed new jazz.war and configured LDAP groups mapping)
7) started jazz.war
8) logged into web ui (as admin) and checked Server->Status
SummaryAny ideas?

I think you've forgotten one step. Before you started the upgrade, you
should have requested a "server reset" by visiting the URL:
https://<hostname>:9443/jazz/admin?internal#action=com.ibm.team.repository.admin.serverReset
and clicking "Request Server Reset"

At this point (after completing the other steps in the upgrade),
clicking that button and then restarting the Jazz application should
still work.

You can find the upgrade process in our docs, under:
Installing and upgrading -> Installing Rational Team Concert ->
Upgrading to Rational Team Concert 1.0.1

Thanks,
Craig Chaney
Jazz server team
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Erik anderson (383●1●50●29) | answered Dec 29 '08, 4:17 p.m.
I was using the doc @ https://jazz.net/jazzdocs/index.jsp (Installing and upgrading > Installing Rational Team Concert > Upgrading to Rational Team Concert 1.0.1) and didn't see any mention of "Request Server Reset". Are you referring to different doc?
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Craig Chaney (921●2) | answered Dec 29 '08, 8:38 p.m.
JAZZ DEVELOPER
eanderso wrote:
I was using the doc @ https://jazz.net/jazzdocs/index.jsp and didn't
see any mention of "Request Server Reset". Are you
referring to different doc?

Oh...you're absolutely right. I had been looking at the docs included
with my 2.0 M1 client. It looks like the version of the docs currently
on jazz.net do not have this information, this must have been a late
addition to the docs.

Hopefully my response above get you working. You can see work item
64552
(https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=64552)
for further discussion on the doc update, including the text that
appears in the updated help docs in comment 10.

Thanks,
Craig Chaney
Jazz server team
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Erik anderson (383●1●50●29) | answered Dec 30 '08, 8:45 a.m.
Yes, the work item helped. As noted, I also had to fix up files in provisions_profiles after the upgrade (IM).

Thanks

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