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RTC Workitems for a specific iteration takes 15-20 minutes to save in RTC 3.0.1


Lyll Jose (111) | asked Jun 21 '13, 12:57 a.m.
RTC Workitems for a specific iteration takes 15-20 minutes to save while workitems with other iterations get saved in a minutes time .The RTC version used is 3.0.1.
After the number of workitems were reduced in the iteration it is found that it takes 3-4 minutes to save.

As per project requirement approximately 500 workpackets need to be linked to a Parent Project Workitem.So far only 100 workpackets linked and this has caused the time delay of 15-20 minutes.
Need answers to below queries to analyze why the delay happens in save of workitems that have parent links.

Is there any limitation to workitems attached to a particular Iteration ?
Is there any limitation to child links that can be made for a particular workitem?


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Ralph Schoon (61.2k33643) | answered Jun 21 '13, 2:21 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Lyll,

I think you should get in contact with support to get this looked at. This is probably hard to solve in the forum.

I am not aware that there are limitations on how many links you can have and I am not sure why you would see slow save just for a timeline. Where are you doing the save? Web UI, Work Item Editor or in a plan?

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Eric Jodet (6.3k5111120) | answered Jun 21 '13, 3:06 a.m.
JAZZ DEVELOPER
 Hello Lyll,
agree with Ralph - please contact IBM Support - https://jazz.net/help/support/
The above figures are completely unexpected here.

Thanks.
Eric.

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