defect severity and priority
One answer
usually Severity is how impactful the problem is to normal operations.
1 means the product operation fails completely
4 means its annoying, but it works.
now.. when the team working the list of defects looks at the list,
how do u order them, when you have multiple of the same severity.
multiple severity 2 for example. if you had 50 of them total from multiple customers,
and could work on 10 at a time, how would you know which 10 of the 50?
Priority is ONE factor.
1 means the product operation fails completely
4 means its annoying, but it works.
now.. when the team working the list of defects looks at the list,
how do u order them, when you have multiple of the same severity.
multiple severity 2 for example. if you had 50 of them total from multiple customers,
and could work on 10 at a time, how would you know which 10 of the 50?
Priority is ONE factor.