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Issue on installation RQM4.0.2


duong nguyen (122) | asked May 30 '13, 3:33 a.m.
retagged May 31 '13, 3:02 p.m. by Laura W. Hinson (16126)
Hi experts,
I have installed RQM by using lauchpad.exe (express installation) following step :
1. Install server (express installation) and installing default server
2. Install client (Rational Team concert)
After finishing all I can't start the QM UI...Could you give me a link for demo how to install a default version and how to start the QM ?

Thanks and regards

2 answers



permanent link
Bing Dong Ma (1962) | answered May 30 '13, 5:54 a.m.
JAZZ DEVELOPER
 Hi Duong,

Hope the information center could help you something http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m2/nav/5_0

Best Regards,

Bing Dong

permanent link
Rosa Naranjo (2.9k11723) | answered May 30 '13, 12:30 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
This is from last year but it is a video as you requested:  http://www.youtube.com/watch?v=nKsCY0Y0sNI&list=PLZGO0qYNSD4W3XDwY59GybtiwVd01YRe0&index=1

You could also look in the server/logs directory to see what the issue is.

Are you able to access any of the other web ui like RTC or RRC web ui?

The infocenter provides an interactive install guide.  But you appear to have made it past all of that without issues.

Comments
Laura W. Hinson commented May 31 '13, 3:04 p.m.
JAZZ DEVELOPER

Here's a direct link to the interactive installation guide that Rosa mentioned, in case it's helpful: http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m2/topic/com.ibm.jazz.install.doc/topics/roadmap_form.html

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