Changing Phase Owners while rejecting asset.

Sripriya Karimpuzhasriram (1●3●48●52) | asked Apr 30 '13, 3:09 p.m.

Hello team,

We use RAM 7.5.0.2 and we have an new requirement.

Say we have -

2 users (A, and B) who submit assets into the system and
a reviewer X who reviews and approves all the assets submitted into the system.

Scenario/Usecase:

Reviewer X, while reviewing the asset submitted by A finds some information missing and wants to reject the asset.

Our requirement is -

When the reviewer rejects the asset by choosing an action from the Actions drop down, the asset should be taken back to the submitted state and the phase owner must automatically change to the user who submitted the asset, which in this case is A.

What is the easiest way to implement this requirement?

Thanks in advance,

Regards,

Sripriya

2 answers

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Rich Kulp (3.6k●3●8) | answered Apr 30 '13, 5:53 p.m.
FORUM MODERATOR / JAZZ DEVELOPER

What does phase owner mean? That is not a RAM concept. There is asset owner. The one who submitted the asset is the asset owner. So if the asset is rejected the asset owner doesn't change, so even though in draft the asset owner is still the one who submitted the asset.

Comments

Sripriya Karimpuzhasriram commented May 01 '13, 5:23 a.m. | edited May 01 '13, 5:40 a.m.

<o:p> Thanks Richard, I have detailed my requirement in the link - Detailed Requirements. Hope this clarifies your question. Please let us know your thoughts. Thanks in advance! </o:p>

<o:p> </o:p>

Rich Kulp commented May 01 '13, 5:26 p.m.

FORUM MODERATOR / JAZZ DEVELOPER

Why are you changing ownership when moving to Review. There is no need for the reviewer to be an owner. A reviewer can review without being the owner. That way if you leave it as A, then when the reviewer rejects it, then it will go back to draft and A is still the owner.

permanent link

Gili Mendel (1.8k●5●6) | answered May 01 '13, 8:56 a.m.
JAZZ DEVELOPER

Why not keep the original owner for the Review?

consider the following, will this work?

If the Reviewer rejects ... set automatic move to the Previous state... owner own the responsibility to fix.
If Reviewer accepts, asset move to the next state, and owner is changed.

Comments

Sripriya Karimpuzhasriram commented May 01 '13, 9:17 a.m.

Thanks Gili,

Unfortunately no...we cant keep the original owner for review.
The person who submits an asset into the system can be anyone. We have a strict governance process in place where it is always reviewed by a reviewer who is a SME in the field.

Also, we need the owners to change in each state, the reason being the owner can easily goes to his dashboard and find the assets that need his attention.

If the reviewer rejects, and I set the automatic move to the previous state, but this still will not solve the problem as the reviewer will still be the owner and the asset will still be in his dashboard and will not be in the dashboard of the original owner.

Would we need a new policy then? Are there any ways to retrieve the person who originally submitted the asset into the system? Can we reporting URL's in our custom policy to retrieve this information?

Rich Kulp commented May 03 '13, 2:33 p.m. | edited May 03 '13, 2:34 p.m.

FORUM MODERATOR / JAZZ DEVELOPER

A reviewer can easily determine if he has something to do because his dashboard also shows assets that need his review. So no need to change ownership. In fact the reviewer can set his defaults to be notified if there is something for him to review.

(The notification part is not in 7502. You need to step up. 7502 is ancient).

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