It's all about the answers!

Ask a question

How to connect jazz server to smtp server ?

Mai Saad (11234) | asked Apr 21 '13, 7:12 a.m.
edited Apr 21 '13, 7:14 a.m.

- i`ve recently installed SMTP server on my machine ,after i  run smtp server then tried to enable mail configuration settings in RTC 4.0 using https://localhost:9443/jts/admin using following values :

enable e-mail notification : true

SMTP Server name :

server port : 25


email from address (

i got exception when tried to send test mail : unknown SMTP host; nested exception is : or couldn`t connect to smtp host :, port:25, response:-1 , notice i made test smtp port 25 and it successeded

or exception reading response; nested exception is : read timeout when used smtp server from

Did i use wrong smtp server ?

How can i know the correct smtp server name ?

any ideas ?!


One answer

permanent link
sam detweiler (12.5k6194201) | answered Apr 21 '13, 8:54 a.m.
did you add '' to your local hosts file or DNS server?

the DNS (name resolver) is stupid.. it looks in the hosts file, or asks the defined DNS server
'tell me the number for this name'... if the server doesn't know, there is no guessing..

so, just change it to localhost, or or update the hosts file.

Mai Saad commented Apr 21 '13, 11:10 a.m.

@sam: thanks alot for reply ,

sorry , where ican i find  the local hosts file ??!

Anthony Kesterton commented Apr 21 '13, 4:29 p.m.

On Windows, this file is in C:\Windows\System32\drivers\etc.


Mai Saad commented Apr 23 '13, 10:45 a.m. | edited Apr 23 '13, 11:43 a.m.

@ Anthony : thanks alot for your response , but i wonder if i shall add new entery after that    local host ?? and if yes so which IP shall i use before ??

Mai Saad commented Apr 23 '13, 10:55 a.m.

@sam : using localhost or as smtp server name works fine , thanks .

Your answer

Register or to post your answer.