Unable to download files from Rational Team Concert web client
Hello,
I've just joined a team project and can access the project built files or artifacts. When a file in the project is listed, I can see the buttons on the right hand side such as:
- Lock and Download
- Download
- Upload
- Lock
- Unlock
- Delete
However, when I clicked on one of those, like Download or Lock and Download, it just showed the green message "Fetching Item...". Nothing showed that the file has been downloaded. I'm new to Rational Team Concert. Is this the right way to download a file? Does it have a default location that it downloads the file into?
The version of Rational Team Concert Server is 3.0.1.5. Thanks in advance for any help!
I've just joined a team project and can access the project built files or artifacts. When a file in the project is listed, I can see the buttons on the right hand side such as:
- Lock and Download
- Download
- Upload
- Lock
- Unlock
- Delete
However, when I clicked on one of those, like Download or Lock and Download, it just showed the green message "Fetching Item...". Nothing showed that the file has been downloaded. I'm new to Rational Team Concert. Is this the right way to download a file? Does it have a default location that it downloads the file into?
The version of Rational Team Concert Server is 3.0.1.5. Thanks in advance for any help!
2 answers
What's your web browser version?
I tried and the "Download" button works on IE8 but does not work on Firefox 17. RTC 3.0.1.5 only support Firefox 3.6 and Firefox 10.x.
You may try with a different web browser.
Regards,
Lily
Well, I tried this didn't see much -- nothing in the Downloads list (which will be a preference in the Browser).
Using Firebug I do see this:
Using Firebug I do see this:
CRJAZ0024I An error occurred retrieving from the location "virtualPath/com.ibm.team.scm.rest2.dto.VersionablePlusDTO/workspaceId/_nmSpMJ7lEd6xvI5sPr9Org/componentId/_26QJgJY0Ed6eevf6JlSfUQ/id/itemOid%252Fcom.ibm.team.filesystem.FileItem%252Fhttps%253A%252F%252If you're going to be doing source development work, a better way would be via RTC eclipse client.
Comments
Hi Kevin, thanks for trying that out! I think it's strange that these buttons don't work. The development team should look at this.
Since I don't need the source files at this time, downloading a file this way is the quickest and easiest for me. I sent an email to the project administrator to see if he has to grant some permissions for allowing file downloads.
I have full permissions where I was trying, so that's probably not the issue.