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question asked: Mar 20 '13, 2:51 a.m.
question was seen: 5,719 times
last updated: Mar 20 '13, 7:43 p.m.

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RMC 7.5.2 to RTC 4.0.1 - work item template Error

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Monika Gupta (15●2●7●9) | asked Mar 20 '13, 2:51 a.m.

While trying to create Jazz work Item Template from RMC, I am getting the below mentioned error

CRJAZ1241I There is a version mismatch for the "com.ibm.team.workitem" model.  The server version is "17" while the client version is "16". Both client and server version must match. Check the overall version of the client using Help->About and ensure it is compatible with server version "4.0.1" and build id "RJF-I20121109-1457".

My RMC is 7.5.2 and I am trying to deploy in CLM 4.0.1. Please help

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Bingxue Xu (IBM) (16) | answered Mar 20 '13, 7:43 p.m.
JAZZ DEVELOPER

Hi Monika,

Please use IBM Installtion Manager (IM) to update your RMC version to RMC 7.5.2.1, then the problem should be gone.

Thanks very much.

Bing.

Monika Gupta selected this answer as the correct answer

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