Send mail to all members of a team generates comma sep list - how to generate a semicolon sep list
RTC 3.0.1
Every so often I need to send email to a long list of users, all members of a project. I can select them all in the project area and click "Send mail ..." and it opens a new email in outlook with a list of everybody's email address - comma separated. Outlook likes users email to be separated by semicolons. (I can obviously run it through a text editor, but ..) Is there a setting somewhere where that can be tweaked? I googled and searched and haven't found it |
One answer
Ralph Schoon (63.1k●3●36●46)
| answered Mar 21 '13, 4:49 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER edited Mar 21 '13, 4:51 a.m.
Martina,
one possible solution is to use http://rsjazz.wordpress.com/2012/12/09/analyzing-a-aroject-areas-members-and-roles-using-the-plain-java-client-libraries/ and just dump the users e-mail addresses into a file - any format you want. You could use that to compose your e-mail or batches of e-mails. I can't say why Outlook has issues. My machine comes up with Thunderbird (no idea why, since I have Lotus Notes installed) and that seems to work fine. You could consider writing a PMR or defect. But that won't help you with the Outlook limitation for a big number of users. So I would consider to rather request the capability to get the users e-mail addresses in a file, or be able to compose the mail directly (in the web UI). Comments outlook is fine with 600 users - as long as it recognizes it as 600 users. since it doesn't recognize commas as separator, it sees it as one address with the longth of a bazillion characters. So I don't blame it for crashing.
Ralph,
Martina, I wrote:
You could consider writing a PMR or defect. But that won't help you with the Outlook limitation for a big number of users. So I would consider to rather request the capability to get the users e-mail addresses in a file, or be able to compose the mail directly (in the web UI).So I suggested to ask for an enhancement request. Today, as far as I can tell including RTC 4.x, you can only select a team or project and send an e-mail to the members from the Eclipse client. Outlook doesn't have an issue with a large number of users. Outlook has an issue with a string a mile long that it cannot parse. If RTC would generate a semicolon separated string, outlook would be happy. So I think its a defect on the RTC side.
Martina Did you raise a PMR or see any progress on this in the end? We have the same issue (and at present my workaround is to paste in text editor and find/replace... which is a paint). |
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.
Comments
This has now become a major pain in the behind. We would like to send email to all 600 users and "Send mail" is our only way to get their emails. And the comma separated string is too long for outlook, so we have ot do batches, as in a different batch for almost every letter of the alphabet.
We don't have jazzAdmin or server access, so it really is a pain and I haven't found any other way to get there.