Error while accessing My Work in RTC 3.0.1.1
I got the following error when trying to look at the "My Work" presentation in the RTC thick client. Also, instead of showing any work items the text on that presentation says: "You are not logged in the configured project area '<PrajectAreaName>. To start using the 'My Work' view, log in or select another project area"...but I am logged into that!!! FYI - Other users do not appear to have the same issue. Also, I don't have issues with other project areas...just the one particular !
eclipse.buildId=unknown
java.fullversion=J2RE 1.5.0 IBM J9 2.3 Windows 7 x86-32 j9vmwi3223ifx-20100511 (JIT enabled)
J9VM - 20100509_57823_lHdSMr
JIT - 20091016_1845ifx7_r8
GC - 20091026_AA
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86
Error
Thu Feb 07 10:58:26 GMT 2013
An internal error occurred during: "Load My Work".
java.lang.IllegalArgumentException: Item Handle must not be null
at com.ibm.team.repository.service.internal.RepositoryItemService.fetchItem(RepositoryItemService.java:493)
at sun.reflect.GeneratedMethodAccessor189.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy283.fetchItem(null)
at com.ibm.team.repository.service.internal.ComponentRepositoryItemService.fetchItem(ComponentRepositoryItemService.java:489)
at com.ibm.team.apt.internal.service.IterationPlanService$8.run(IterationPlanService.java:503)
at com.ibm.team.repository.service.internal.TransactionService$2.run(TransactionService.java:204)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:458)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$1.run(RepositoryDatabase.java:285)
at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:379)
at sun.reflect.GeneratedMethodAccessor95.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy61.withCurrentConnection(null)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:281)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:236)
at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:119)
at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:88)
at sun.reflect.GeneratedMethodAccessor309.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy126.runInTransaction(null)
at com.ibm.team.repository.service.AbstractService.runInTransaction(AbstractService.java:947)
at com.ibm.team.apt.internal.service.IterationPlanService.fetchPersonalPlan(IterationPlanService.java:428)
at sun.reflect.GeneratedMethodAccessor1150.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy740.fetchPersonalPlan(null)
at sun.reflect.GeneratedMethodAccessor1150.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1285)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:882)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:672)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1871)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1725)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:1710)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:198)
at com.ibm.team.repository.internal.service.auth.impl.JAuthHandler.handleRequest(JAuthHandler.java:95)
at sun.reflect.GeneratedMethodAccessor170.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy557.handleRequest(null)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1578)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:811)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:326)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:296)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeFault(MarshallerUtil.java:261)
at com.ibm.team.repository.transport.client.RemoteTeamService.constructExceptionFromFault(RemoteTeamService.java:622)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:497)
at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:202)
at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
at $Proxy36.fetchPersonalPlan(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:164)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:88)
at $Proxy36.fetchPersonalPlan(Unknown Source)
at com.ibm.team.apt.internal.client.IterationPlanClient.fetchPersonalPlan(IterationPlanClient.java:588)
at com.ibm.team.apt.internal.ide.ui.mywork.MyWorkView$LoadResolver.resolve(MyWorkView.java:1833)
at com.ibm.team.apt.internal.ide.ui.mywork.MyWorkView$LoadResolver.resolve(MyWorkView.java:1)
at com.ibm.team.apt.internal.ide.ui.mywork.MyWorkView$11.run(MyWorkView.java:1110)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
eclipse.buildId=unknown
java.fullversion=J2RE 1.5.0 IBM J9 2.3 Windows 7 x86-32 j9vmwi3223ifx-20100511 (JIT enabled)
J9VM - 20100509_57823_lHdSMr
JIT - 20091016_1845ifx7_r8
GC - 20091026_AA
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86
Error
Thu Feb 07 10:58:26 GMT 2013
An internal error occurred during: "Load My Work".
java.lang.IllegalArgumentException: Item Handle must not be null
at com.ibm.team.repository.service.internal.RepositoryItemService.fetchItem(RepositoryItemService.java:493)
at sun.reflect.GeneratedMethodAccessor189.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy283.fetchItem(null)
at com.ibm.team.repository.service.internal.ComponentRepositoryItemService.fetchItem(ComponentRepositoryItemService.java:489)
at com.ibm.team.apt.internal.service.IterationPlanService$8.run(IterationPlanService.java:503)
at com.ibm.team.repository.service.internal.TransactionService$2.run(TransactionService.java:204)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:458)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$1.run(RepositoryDatabase.java:285)
at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:379)
at sun.reflect.GeneratedMethodAccessor95.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy61.withCurrentConnection(null)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:281)
at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:236)
at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:119)
at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:88)
at sun.reflect.GeneratedMethodAccessor309.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy126.runInTransaction(null)
at com.ibm.team.repository.service.AbstractService.runInTransaction(AbstractService.java:947)
at com.ibm.team.apt.internal.service.IterationPlanService.fetchPersonalPlan(IterationPlanService.java:428)
at sun.reflect.GeneratedMethodAccessor1150.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy740.fetchPersonalPlan(null)
at sun.reflect.GeneratedMethodAccessor1150.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1285)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:882)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:672)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1871)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1725)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:1710)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:198)
at com.ibm.team.repository.internal.service.auth.impl.JAuthHandler.handleRequest(JAuthHandler.java:95)
at sun.reflect.GeneratedMethodAccessor170.invoke(null)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy557.handleRequest(null)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1578)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:811)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:326)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:296)
at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeFault(MarshallerUtil.java:261)
at com.ibm.team.repository.transport.client.RemoteTeamService.constructExceptionFromFault(RemoteTeamService.java:622)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:497)
at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:202)
at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
at $Proxy36.fetchPersonalPlan(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:164)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:88)
at $Proxy36.fetchPersonalPlan(Unknown Source)
at com.ibm.team.apt.internal.client.IterationPlanClient.fetchPersonalPlan(IterationPlanClient.java:588)
at com.ibm.team.apt.internal.ide.ui.mywork.MyWorkView$LoadResolver.resolve(MyWorkView.java:1833)
at com.ibm.team.apt.internal.ide.ui.mywork.MyWorkView$LoadResolver.resolve(MyWorkView.java:1)
at com.ibm.team.apt.internal.ide.ui.mywork.MyWorkView$11.run(MyWorkView.java:1110)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
One answer
Hi,
I found the same error reported in a work item: https://jazzdev.torolab.ibm.com:9443/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=218020.
From reading the comments, it sounds like the source of the problem was having a team area that was not associated with a timeline. The workaround was to associate the team area with a timeline.
I found the same error reported in a work item: https://jazzdev.torolab.ibm.com:9443/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=218020.
From reading the comments, it sounds like the source of the problem was having a team area that was not associated with a timeline. The workaround was to associate the team area with a timeline.
Comments
Hi Lauren
I am unable to acces thelink which you have given.
Hi Ankush,
I think jazzdev may have been down. Can you try again?
It still isnt working. I get this error : The connection to jazzdev.torolab.ibm.com:9443 was interrupted while the page was loading.
If possible, can you please paste the solution here.
Strange that the link isn't working for you. Maybe this one will work? An internal error occurred during: "Load My Work". (218020)
One comment says: Found the problem. We had a team area that was not associated with a timeline. Once we mapped it, the view resolved.
Another comment says: The fix for this is already part of 4.0. My Work fails to load with null pointer (175226)
There is no APAR request for this on 3.0.1.x.
I went through the stack trace in attachment 106643. The temporary solution is to set the time line for the team area.
If you are not moving to 4.0 then you need to follow the temporary solution.
The work item was marked as a duplicate of work item 175226
, which has the following:
The problem occurs if the contributor is a member of a team area that has no time line (development line) attached. I fixed this in head. The work around for 3.0 is to ensure that all team areas have a dev line attached (which should be the case anyways).
showing 5 of 7
show 2 more comments