Error while accessing My Work in RTC 3.0.1.1
I got the following error when trying to look at the "My Work" presentation in the RTC thick client. Also, instead of showing any work items the text on that presentation says: "You are not logged in the configured project area '<PrajectAreaName>. To start using the 'My Work' view, log in or select another project area"...but I am logged into that!!! FYI - Other users do not appear to have the same issue. Also, I don't have issues with other project areas...just the one particular !
eclipse.buildId=unknown java.fullversion=J2RE 1.5.0 IBM J9 2.3 Windows 7 x86-32 j9vmwi3223ifx-20100511 (JIT enabled) J9VM - 20100509_57823_lHdSMr JIT - 20091016_1845ifx7_r8 GC - 20091026_AA BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US Command-line arguments: -os win32 -ws win32 -arch x86 Error Thu Feb 07 10:58:26 GMT 2013 An internal error occurred during: "Load My Work". java.lang.IllegalArgumentException: Item Handle must not be null at com.ibm.team.repository.service.internal.RepositoryItemService.fetchItem(RepositoryItemService.java:493) at sun.reflect.GeneratedMethodAccessor189.invoke(null) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at $Proxy283.fetchItem(null) at com.ibm.team.repository.service.internal.ComponentRepositoryItemService.fetchItem(ComponentRepositoryItemService.java:489) at com.ibm.team.apt.internal.service.IterationPlanService$8.run(IterationPlanService.java:503) at com.ibm.team.repository.service.internal.TransactionService$2.run(TransactionService.java:204) at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$Transaction.run(RepositoryDatabase.java:458) at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase$1.run(RepositoryDatabase.java:285) at com.ibm.team.repository.service.internal.rdb.ConnectionPoolService.withCurrentConnection(ConnectionPoolService.java:379) at sun.reflect.GeneratedMethodAccessor95.invoke(null) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at $Proxy61.withCurrentConnection(null) at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runTransaction(RepositoryDatabase.java:281) at com.ibm.team.repository.service.internal.rdb.RepositoryDatabase.runInTransaction(RepositoryDatabase.java:236) at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:119) at com.ibm.team.repository.service.internal.TransactionService.runInTransaction(TransactionService.java:88) at sun.reflect.GeneratedMethodAccessor309.invoke(null) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at $Proxy126.runInTransaction(null) at com.ibm.team.repository.service.AbstractService.runInTransaction(AbstractService.java:947) at com.ibm.team.apt.internal.service.IterationPlanService.fetchPersonalPlan(IterationPlanService.java:428) at sun.reflect.GeneratedMethodAccessor1150.invoke(null) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at $Proxy740.fetchPersonalPlan(null) at sun.reflect.GeneratedMethodAccessor1150.invoke(null) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1285) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:882) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:672) at javax.servlet.http.HttpServlet.service(HttpServlet.java:647) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1871) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1725) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:1710) at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:198) at com.ibm.team.repository.internal.service.auth.impl.JAuthHandler.handleRequest(JAuthHandler.java:95) at sun.reflect.GeneratedMethodAccessor170.invoke(null) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at $Proxy557.handleRequest(null) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1578) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180) at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120) at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:420) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:811) at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:326) at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:296) at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeFault(MarshallerUtil.java:261) at com.ibm.team.repository.transport.client.RemoteTeamService.constructExceptionFromFault(RemoteTeamService.java:622) at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:497) at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:202) at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43) at $Proxy36.fetchPersonalPlan(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:164) at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:88) at $Proxy36.fetchPersonalPlan(Unknown Source) at com.ibm.team.apt.internal.client.IterationPlanClient.fetchPersonalPlan(IterationPlanClient.java:588) at com.ibm.team.apt.internal.ide.ui.mywork.MyWorkView$LoadResolver.resolve(MyWorkView.java:1833) at com.ibm.team.apt.internal.ide.ui.mywork.MyWorkView$LoadResolver.resolve(MyWorkView.java:1) at com.ibm.team.apt.internal.ide.ui.mywork.MyWorkView$11.run(MyWorkView.java:1110) at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55) |
One answer
Hi,
I found the same error reported in a work item: https://jazzdev.torolab.ibm.com:9443/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=218020. From reading the comments, it sounds like the source of the problem was having a team area that was not associated with a timeline. The workaround was to associate the team area with a timeline. Comments Hi Lauren
Hi Ankush,
It still isnt working. I get this error : The connection to jazzdev.torolab.ibm.com:9443 was interrupted while the page was loading.
If possible, can you please paste the solution here.
Strange that the link isn't working for you. Maybe this one will work? An internal error occurred during: "Load My Work". (218020)
Another comment says: The fix for this is already part of 4.0. My Work fails to load with null pointer (175226)
The work item was marked as a duplicate of work item 175226
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