In what I though was bug turned out to be a performance issue but one that we really need to address.  The issue is at the bottom of the paragraph but I wanted to run through the scenario. 

There is an issue with a new file added to a stream showing up in the Shell Client. 

I have a file (File A) that I added in the Web Client logged in  as user “1”

I see the file is added because on the history tab there is a revision

I go the eclipse client logged in as user "1"

I go the stream right click on the stream say show repository files.  The file is there. It shows up in my pending changes vew It is in the stream

I go the RTC Shell client where I am logged in as user "2"   I don't see File A.  I should see this as an incoming change with an arrow to the left.  I manually refresh the sandbox numerous times.  Still don't see File A.  User 2 needs to bring this into his sandbox.

User 2 added File B into the same folder.  User 2 created a task and delivers.  The File B shows up in the steam in the webclient but not in the pending changes view for user 1 in the eclipse client.

Security is the same for User 1 and User 2, they both have the role of team member in the simple process

In our implementation probably 1000+ non techincal users will be using the shell client.  Can someone help me out with what is going wrong.

After typing all this the changes did just show up now.  15 minutes later (too long).  In the Shell Client the file did not show up in the folder but there was an arrow to left.  After I refreshed the file did show up and I could accept.  So my question now is, is there a way to be able to refresh changes manually in the shell and eclipse client or do changes from another user take 15 minutes plus to show up?