"Information not available" in query parameters when add widget
Scenario:
Add a widget(e.g Release Burndown)to dashboard, set the "project", "report" and then configure "Query".
The question is, in query parameters like "Team Area", there's "Information not available". Want to know what is probably the cause of this.
Another question is: there're only two items listed in parameter "Team Area". But at the bottom of the parameter window, it shows "N of 3 selected".
Add a widget(e.g Release Burndown)to dashboard, set the "project", "report" and then configure "Query".
The question is, in query parameters like "Team Area", there's "Information not available". Want to know what is probably the cause of this.
Another question is: there're only two items listed in parameter "Team Area". But at the bottom of the parameter window, it shows "N of 3 selected".
2 answers
From my experience, missing parameters in those widgets are typically configuration errors and/or mssing datain the data warehouse.
For the Burndown charts, you have to make sure you have teams, categories to file against, and you have to have stories actually filed against a team. Given that and running a data collection job, you should see team areas that you can select.
I can't say what the issue with your setup is, but I am pretty sure that the setup and data is lacking some information. The result is there is no data that can be selected for any team area, hence the Information not available. I have seen it in the past and it was always a configuration error or the data warehouse jobs did not run.
Please note, if you change the data you would have to run the collection jobs for the data warehouse manually or you have to wait until they are scheduled at night.
For the Burndown charts, you have to make sure you have teams, categories to file against, and you have to have stories actually filed against a team. Given that and running a data collection job, you should see team areas that you can select.
I can't say what the issue with your setup is, but I am pretty sure that the setup and data is lacking some information. The result is there is no data that can be selected for any team area, hence the Information not available. I have seen it in the past and it was always a configuration error or the data warehouse jobs did not run.
Please note, if you change the data you would have to run the collection jobs for the data warehouse manually or you have to wait until they are scheduled at night.