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[closed] CRRTC8500E: Server Error: Error encountered during check-in when shareing a root folder in sandbox explorer


Frank Ning (50024117131) | asked Oct 17 '12, 5:13 p.m.
closed Jul 18 '17, 4:36 p.m. by Ralph Schoon (60.7k33643)

Hello,

When I tried to share a root folder inside sandbox explorer, I got the following error.

This is for VS2010 to RTC V4.0.0.1 on Windows with DB2 V9.7 FP6 and WAS ND 8.0.3.

Any tip/advice?

CRRTC8500E: Server Error: Error encountered during check-in when shareing a root folder in sandbox explorer

Exception type:com.ibm.team.repository.TeamRepositoryException

Exception message:

Errors encountered during Check-in

Status code:

500

Remote exception type:

com.ibm.team.filesystem.client.FileSystemStatusException

Request URI:

http://localhost:1360/service/com.ibm.team.filesystem.client.rest.IFilesystemRestClient/Share

The question has been closed for the following reason: "Problem is not reproducible or outdated" by rschoon Jul 18 '17, 4:36 p.m.

7 answers



permanent link
Priyadarshini Gorur (3313) | answered Oct 18 '12, 3:11 a.m.
JAZZ DEVELOPER

Hello Frank, thanks for reporting the problem, we'll first need to look at the trace to see what went wrong. Please file a bug against Rational Team Concert with detailed steps to reproduce and attach the trace logs.

Here's how you turn on tracing:

https://jazz.net/library/article/601#How_Turn_On_Tracing

Here's how you collect the trace logs:

https://jazz.net/library/article/601#How_Report_Errors_VSClient

- RTC VS team

 


Comments
Frank Ning commented Oct 18 '12, 4:41 a.m.

Hi Priyadarshini,

Thanks. I will open a PMR for this.


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Simon Eickel (1.1k75457) | answered Oct 30 '12, 4:40 a.m.
Are there any news on this? We're facing the same issue

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Priyadarshini Gorur (3313) | answered Oct 30 '12, 5:03 a.m.
JAZZ DEVELOPER
Hello Simon, in your case too, we'll need to see the trace first. Please file a bug with the trace as described in my previous comment.

Comments
Simon Eickel commented Oct 30 '12, 5:16 a.m.

Hi Priyadarshini,

the problem exists not only in the VS client. We're faced it using the Shell, too, or more often. I have the .zip containers which where created while the error occured. I've opened a PMR on this and sended the .zips there as I'm not able to attach them here.

I hoped that there is an easy solution here which wasn't reported. That's why I asked.


Priyadarshini Gorur commented Oct 30 '12, 5:40 a.m.
JAZZ DEVELOPER

Can you please give us the PMR number in that case? We'll try to get access to those *.zips from there.


Simon Eickel commented Oct 30 '12, 6:38 a.m.

PMR 93328,999,724


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Gustavo Reis (13927) | answered Dec 19 '13, 7:46 a.m.
 Same problem here. Any advice?

Comments
1
Gustavo Reis commented Dec 23 '13, 8:49 a.m.

 The second tip worked for us.

Thank you!


Priyadarshini Gorur commented Jan 08 '14, 12:15 a.m.
JAZZ DEVELOPER

Glad it did, I converted my comment to an answer to make it easier for any new users facing the same problem.


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Priyadarshini Gorur (3313) | answered Dec 23 '13, 6:56 a.m.
JAZZ DEVELOPER
I looked at both problems in this post, Simon's was resolved by creating a new sandbox and Frank's by using the tech tip at https://jazz.net/library/article/541

If yours is neither, then we'd need more details here, see my comment above on how to get and attach the logs.

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Pat McLaughlin (122) | answered Jan 07 '14, 2:43 p.m.

I too am faced with this error while trying to check in changes.  Details say

Exception type:

com.ibm.team.repository.TeamRepositoryException

Exception message:

Error during upload

Status code:

500

Remote exception type:

com.ibm.team.filesystem.client.FileSystemStatusException

Request URI:

http://localhost:54848/service/com.ibm.team.filesystem.client.rest.IFilesystemRestClient/Deliver


Comments
Priyadarshini Gorur commented Jan 08 '14, 12:13 a.m. | edited Jan 08 '14, 12:14 a.m.
JAZZ DEVELOPER

Hello Pat,

It might be that some of the files that you are trying to share/check-in are locked by Visual Studio itself, can you please see if the tip at https://jazz.net/library/article/575 helps?

- RTC VS Team


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David Sakoda (2116) | answered Jul 18 '17, 4:32 p.m.

i got this error when the DB was full. increased disk space resolved for me.