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question asked: Sep 10 '12, 8:25 a.m.
question was seen: 3,869 times
last updated: Sep 10 '12, 3:07 p.m.

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Performance Issue with RTC

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R Z (127●34●53) | asked Sep 10 '12, 8:25 a.m.

Hi There,

We deploy multiple instances of RTC on single machine, I really want to know whether such configuration is standard or supported one.

Multiple instances, multiple profile and multiple clients accessing it.

Environment:

IBM RTC 3.0

DB: MS SQL

OS: Windows 2008

Application: IBM Websphere

For one of the instance it takes time to load project dashboards, sometimes it is 2 Mins.

Do we have any performace patch we can apply for 3.0 series.

Let me know.

Thanks

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sam detweiler (12.5k●6●195●201) | answered Sep 10 '12, 3:07 p.m.
do these all share a common Websphere? or separate instances?

we made a change this last weekend to a config parm in our shared Websphere that seems to have improved response time some for the RTC repository servers.

we saw a lot of errors in the websphere systemout.log file about VirtualHostContextRootMapper.
a WebGroup/Virtual Host to handle /ccm/rootservices has not been defined.

sam

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